Job Description
Role Overview
This is an excellent opportunity for a highly organised and motivated administrator to join a busy and growing CAMHS Neurodevelopmental Assessment Service supporting children and young people up to the age of 18.
You will play a key role in ensuring the smooth running of clinical services by providing essential administrative and secretarial support within a multidisciplinary mental health team.
The service operates across Stanley and Sedgefield, and occasional travel between sites may be required to support service delivery, meetings, or staff cover.
Important Notice on Eligibility
Please note that this role is not eligible for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK.
Skilled Worker Visa information
Key Responsibilities
Administrative Support
- Handle incoming emails, telephone enquiries, and general correspondence
Input and update referrals on NHS patient record systems
Maintain accurate and up-to-date case notes and clinical files
Organise, file, and retrieve patient documentation efficiently
Clinical Team Support
- Prepare and send appointment letters and clinical reports
Attend clinical meetings and panels, taking accurate notes and recording outcomes
Support coordination of assessments within the neurodevelopmental pathway
Office & Operational Duties
- Carry out general office tasks such as photocopying, filing, and postage
Manage stationery supplies and process invoices where required
Support the maintenance of administrative systems and workflows
About the Service
The CAMHS Neurodevelopmental Assessment Service is a growing multidisciplinary team providing comprehensive assessments for children and young people with neurodevelopmental needs.
The team works collaboratively across health, education, and social care to ensure timely and effective support for families.
About the Organisation
Tees Esk and Wear Valleys NHS Foundation Trust provides mental health and learning disability services across County Durham, Darlington, Teesside, North Yorkshire, York, and Selby.
The Trust is committed to:
- Delivering compassionate, high-quality care
Supporting children, young people, and families
Promoting equality, inclusion, and wellbeing
Improving services through innovation and collaboration
Person Requirements
Essential Qualifications
- Level 3 qualification in Business Administration (or willingness to work towards)
Functional skills in English and Maths (Level 2 or equivalent, GCSE Grade 4/C or above)
Essential Experience
- Experience working in an office or administrative environment
Experience handling phone calls, emails, and customer service tasks
Ability to manage multiple workloads and prioritise effectively
Experience maintaining records and administrative systems
Ability to work independently and proactively
Essential Skills
- Strong written and verbal communication skills
High attention to detail and accuracy
Proficiency in Microsoft Office applications
Understanding of confidentiality and data protection requirements
Desirable Experience
- Experience within an NHS or clinical environment
Familiarity with NHS systems
Experience supporting staff or supervising others
Experience handling financial processes or invoices
Compliance and Legal Requirements
Applicants must meet UK employment and healthcare standards. Relevant guidance includes:
- NHS Employment Standards
Data Protection (UK GDPR)
Disclosure and Barring Service (DBS)
Safeguarding Children Guidance
Criminal Record Checks for Overseas Applicants
Additional Information
- This role is subject to a DBS check under the Rehabilitation of Offenders Act
Flexible working may be required depending on service needs
Travel between sites may be necessary
Candidates must demonstrate a commitment to confidentiality and safeguarding
Employer Details
- Tees Esk and Wear Valleys NHS Foundation Trust
Stanley Primary Care Centre / Sedgefield Community Hospital
County Durham (TS21 3EE area)