Band 4 Service Secretary, Eating Disorders Service(UK Visa Sponsorship)

Job Description

About the Role

This role offers an opportunity to become a key part of a specialist Eating Disorders Service, providing essential administrative and secretarial support to consultants and the wider medical team.

You will act as a central point of coordination, ensuring communication flows smoothly between clinicians, patients, and external services. Your work will directly support the delivery of safe, organised, and patient-focused care.

Key Responsibilities

• Provide full secretarial support to consultants and clinical staff
  Manage incoming correspondence, including emails, referrals, and clinical documents
  Type and prepare clinical letters and reports from audio dictation or written notes
  Arrange and coordinate patient appointments and maintain accurate records
  Act as the main contact point for enquiries from patients, carers, and professionals
  Communicate effectively with multidisciplinary teams, GPs, social workers, and external agencies
  Ensure information is handled confidentially and shared appropriately

Working Environment

You will work within a multidisciplinary team that supports individuals experiencing eating disorders. The role requires strong organisational skills, attention to detail, and the ability to communicate with sensitivity and professionalism.

About the Organisation

Birmingham and Solihull Mental Health NHS Foundation Trust employs around 4,000 staff and provides mental health services to approximately 70,000 people each year.

The Trust is known for:

• A strong commitment to compassionate and inclusive care
  A culturally diverse working environment
  Excellence in research, innovation, and training
  Supporting communities with complex and varied mental health needs

This is an organisation where your contribution can make a meaningful difference to people’s lives.

Important Information

• This role offer visa sponsorship
  Applicants must already have the right to work in the UK
  Strong administrative and communication skills are essential
  Experience in a healthcare or clinical setting is desirable

UK Work & Immigration Guidance

Before applying, candidates should review official UK government guidance:

https://www.gov.uk/check-uk-visa
https://www.gov.uk/browse/visas-immigration/work-visas

As this role is not eligible for sponsorship, applicants must already meet UK work eligibility requirements.