Job Description
About the Role
An exciting opportunity has become available for a Clinical Team Administrator to support the CAMHS Single Point of Access (SPA) and Think Together teams.
This is a key administrative role at the heart of a busy mental health service, where your organisational skills and ability to communicate effectively will directly contribute to improving patient care and service delivery.
Important:
Applicants must already have the Right to Work in the UK
This role does not meet Skilled Worker visa sponsorship criteria
 What You’ll Be Doing
 Administrative Support
- Manage diaries, appointments, and meeting schedules
Prepare documents, take minutes, and maintain accurate records
Input and manage data using internal systems
 Team Coordination
- Work closely with clinicians, managers, and the Clinical Lead
Support smooth day-to-day running of multidisciplinary teams
Assist with coordination of referrals and communication across services
 Communication & Customer Service
- Act as a first point of contact for calls, emails, and enquiries
Communicate professionally and compassionately with service users and colleagues
Build positive working relationships across teams
 What We’re Looking For
 Essential Qualifications
- Level 3 qualification (or willingness to work towards) in Business Administration or related field
GCSEs (or equivalent) in English and Maths (Grade C/4 or above)
 Experience & Skills
- Experience working in an administrative or office-based role
Strong organisational skills with the ability to manage competing priorities
Experience in customer service (face-to-face, phone, or email)
Confident using Microsoft Office applications
Ability to work independently and proactively
 Desirable
- Experience in a healthcare or clinical environment
Knowledge of NHS systems
Experience supporting or supervising colleagues
Experience handling financial processes
 Knowledge & Responsibilities
- Understanding of data protection and confidentiality requirements
Ability to maintain accurate and secure records
Familiarity with office systems, processes, and administrative workflows
 About the Organisation
You’ll be part of Tees Esk and Wear Valleys NHS Foundation Trust, a leading provider of mental health and learning disability services across the North East and North Yorkshire.
The Trust is committed to:
- Delivering high-quality, person-centred care
Supporting staff development and wellbeing
Working collaboratively with communities and partner organisations
Driving innovation in mental health services
 Important Information
- Enhanced Disclosure and Barring Service (DBS) check required
Applicants must have the Right to Work in the UK
This role does not qualify for Skilled Worker visa sponsorship
Overseas applicants may need to provide criminal record certificates