Job Description
JOB SUMMARY
Working with us offers numerous perks, including:
- Our financial health platform, ‘Wagestream,’ allows you to track your earnings in real-time, access a percentage of your salary, learn money management tips, and save directly from your paycheck.
- We provide discounted hotel stays in the UK and globally for employees of branded venues.
- Get 50% off food and beverages at all of our hotels and F&B venues.
- We provide spa discounts at our locations with spas.
- Retail, Cinema, and Leisure Discounts
- Our ‘Grow with us’ campaign offers many development options, including apprenticeships and development programs.
- Monthly “Star of the Month” Awards.
- Long-service Awards start after one year of service.
- Recommend a Friend Refer a friend and earn an incentive!
- Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7/365.
- Pension Scheme
- Additional incentive programs throughout the year.
Regarding the position…
You will be in charge of ensuring that the restaurant runs well and that guests are satisfied with the quality of the food and service they get. With the Glentanar Lounge, this location offers an excellent food and beverage offering, and we are looking for someone to help the Team take both venues to the next level.
This post would be great for someone with extensive Restaurant Management expertise who is eager to expand their knowledge and experience by moving from the High Street to Hotels.
You’ll be an excellent leader who efficiently develops and manages your team while remaining polite, respectful, and professional. Under your leadership, the team will consistently provide memorable and efficient service in order to maintain an extraordinary level of service and quality. In this hands-on job, you will guide the team and venue to success! You will also guarantee that all brand, health, and safety regulations are met.
In addition, you’ll be responsible for meeting budgeted food sales while managing labor costs and profitability, with support from the Food and Beverage Manager.
About you…
- Extensive management experience in busy food locations, handling expenditures and budgets while engaging your staff to provide exceptional service levels.
- Excellent leadership skills, with prior experience establishing and directing teams. You will also have experience in a senior position within food and beverage operations.
- Excellent interpersonal and customer relations abilities to provide a seamless and memorable experience, proactive resolving any difficulties that may emerge, and tracking and assessing feedback to implement long-term customer satisfaction solutions.
- Strong communication abilities using a number of methods
- Flexible and adaptable, having the capacity to remain calm under pressure, modifying your approach to finish routine and non-routine activities.
- High attention to detail and precision – excellent at managing one’s own time and that of the team.
- Ability to remain calm and work under pressure.
About Us…
Cairn Group is ambitious. With a diverse and wide portfolio of UK hotels, pubs, and restaurants, we are committed to long-term growth. We are a family-owned business with family values at its core, with a growing team and locations throughout the UK.