Ward Host – Patient Catering Team

Job Description

Job Summary

Are you friendly, caring, and passionate about providing great service? Join us as a Ward Host and play a vital role in supporting patient care—one meal at a time.

As a Ward Host, you’ll be part of our hospital catering team, delivering meals and refreshments directly to patients on the wards. Your warm, approachable manner and attention to detail will help ensure every patient receives the right food in a comfortable and respectful way.

This role is perfect for someone who enjoys working in a people-focused environment and wants to contribute to a positive hospital experience for patients.

Main Duties & Responsibilities

Prepare and serve meals and drinks to patients in accordance with their dietary needs and preferences.

Provide a friendly, compassionate service to patients at mealtimes.

Ensure food is delivered safely, hygienically, and on time.

Maintain a clean and orderly food service area, following hygiene and safety protocols.

Accurately document food service tasks and report relevant information.

Work closely with nursing staff and kitchen teams to support patient nutrition.

Manage your own workload and respond flexibly to changing service needs.

What We’re Looking For

Essential:

A positive attitude and commitment to excellent service.

Friendly and approachable with good communication skills.

Basic experience in a catering or customer service role.

Knowledge of food hygiene and safety practices (Level 2 Food Hygiene qualification required).

Good basic education – ability to pass a literacy and numeracy assessment.

Ability to work as part of a team and independently.

Good time management and the ability to follow instructions.

Willingness to work flexibly, including weekends and variable shifts.

Desirable:

Experience working in a hospital or healthcare setting.

Understanding of infection prevention and COSHH procedures.

Awareness of confidentiality, equality, and diversity in a healthcare environment.

Basic IT skills.

Why Join Frimley Health NHS Foundation Trust?

Be part of a supportive and inclusive team.

Play a meaningful role in improving patient wellbeing.

Access NHS benefits including pension scheme and staff discounts.

Enjoy opportunities for training, development, and career growth.

Work in a Trust rated ‘Outstanding’ for care by the CQC.

Additional Requirements

This position requires a Disclosure and Barring Service (DBS) check as part of pre-employment screening.

Flexibility is required to work on a 7-day rota, including weekends and public holidays.

How to Apply

To apply for this role, please submit your application by 21 August 2025. Early applications are encouraged as the job advert may close earlier if a high volume of applications is received.