Business Development Coordinator, Open Enrolment Programmes(UK Visa Sponsorship)

Job Description

About the Role

Henley Business School is seeking an enthusiastic Business Development Coordinator to support the growth and success of its Open Enrolment Executive Education Programmes.

This role is ideal for someone who enjoys working in a fast-paced, commercial environment and takes pride in delivering excellent client service. You will play a key role in supporting revenue generation by helping convert interest into enrolments, maintaining strong client relationships, and providing high-quality administrative and analytical support.

Your Impact

Working within the high-performing Open Enrolment Business Development team, you will contribute directly to the School’s annual income targets. You will support the full client journey — from first enquiry through to programme delivery — ensuring a smooth, professional experience for participants and stakeholders alike.

You will work closely with Business Development Managers, academic colleagues, and professional services teams, receiving day-to-day guidance while developing your own commercial and organisational expertise.

Key Responsibilities

Your responsibilities will include:

• Responding promptly and professionally to programme enquiries
• Supporting the conversion of leads generated through marketing campaigns and events
• Maintaining accurate customer records and bookings using the CRM system
• Monitoring programme capacity and assisting with invoicing and payment processes
• Supporting client onboarding, retention, transfers, and programme changes
• Producing accurate administrative and data reports to support decision-making

What You’ll Bring

We’re looking for someone who can demonstrate:

• Strong customer service skills with a commercial mindset
• Excellent written and verbal communication abilities
• Confidence working with data and using insights to support outcomes
• Strong organisational skills and attention to detail
• The ability to manage multiple priorities and meet deadlines
• A collaborative and professional approach to teamwork

Visa & Right to Work Information

Due to the complexity of visa eligibility criteria, applicants who may require sponsorship are advised to review relevant UK Government guidance before applying. The University is unable to provide visa advice at the application stage and will only discuss eligibility with shortlisted candidates.

Useful government resources include:

• Skilled Worker visa eligibility
• Right to work in the UK
• UK Visas and Immigration
• Employment status guidance
• Workplace rights and responsibilities

Equality, Diversity & Flexible Working

The University of Reading is committed to fostering a diverse and inclusive workplace. We proudly support the Athena SWAN Charter, the Race Equality Charter, and LGBT+ inclusion, and we are a Disability Confident Employer (Level 2).

Applications for job-share, part-time, and flexible working arrangements are welcomed and will be considered in line with operational requirements.