Appointee & Deputyship Team Case Worker(UK Visa Sponsorship Available)

Job Description

About the Role

Do you want to make a positive difference in the lives of vulnerable adults?
We are looking for a motivated and compassionate Case Worker to join our Appointee & Deputyship Team (ADT) within Adult Social Care (ASC). In this role, you will help adults manage their personal finances and make decisions in their best interests, ensuring their money is handled safely, fairly, and with dignity.

You will review clients’ financial arrangements, support benefit and income applications, and ensure timely payment of bills and essential expenses. The role also includes a variety of administrative tasks, such as managing correspondence, responding to emails and phone enquiries, and maintaining accurate records.

Training is provided, including the opportunity to gain accreditation with the Association of Public Authority Deputies (APAD).

Key Responsibilities

• Manage and review clients’ finances, including benefits, income, and expenditure.
• Process payments and maintain accurate financial records.
• Communicate with clients, families, and partner organisations by phone, email, and post.
• Support best-interest decision-making for vulnerable adults.
• Complete administrative tasks to ensure smooth running of the team.

Person Specification

Essential Skills and Attributes

• Strong communication and interpersonal skills.
• Excellent organisational ability and attention to detail.
• Good numeracy and confidence working with financial data.
• Self-motivated, proactive, and able to work under pressure.
• Effective team player with a commitment to person-centred support.

Desirable

• Previous experience in social care, finance, or a local government setting.
• Understanding of safeguarding and mental capacity principles.
• Training and Development
• Structured induction and mentoring from experienced team members.
• Access to professional training, including APAD accreditation.
• Opportunities for vocational qualifications through the Council’s Apprenticeship Programme (from entry to degree level).

Additional Information

Visa sponsorship: Candidates requiring a work visa should review eligibility under the UK Skilled Worker Route
and indicate sponsorship needs in their application.

Equal Opportunities: We welcome applications from all backgrounds and will make reasonable adjustments for candidates with disabilities.

How to Apply

Please submit your CV and a Supporting Statement outlining how you meet the criteria in the Person Specification. Shortlisting will be based on your Supporting Statement.

Why Work With Us?

“I’ve worked with the council for over 10 years because I find it rewarding. I know that I’m making a difference.” – Joe, Information Analyst

“One of the best things about working for East Sussex is the opportunity to develop yourself and grow.” – Thomas, Business Intelligence Developer

Join East Sussex County Council — where your work makes a real difference every day.