Senior Delivery Manager

Job Description

Here’s a polished and professional rewrite of the job listing, maintaining clarity and tone while improving flow and readability:

Job Title: Delivery Lead
Salary: £50,000 – £66,950
Location: Cambridge, UK (Hybrid – minimum 2 days per week in the office)
Contract Type: Permanent
Closing Date: 28 April 2025
Recruiter Contact: Stephanie Whitaker – stephanie.whitaker@cambridge.org

Shape the Future with Us

Join our dynamic software delivery team at Cambridge University Press & Assessment and take part in a wide range of innovative projects—from enhancing established applications to launching cutting-edge products and services. We’re looking for an energetic, hands-on, and experienced professional to help guide our delivery teams toward success.

As part of the University of Cambridge, we are a world-leading academic publisher and assessment organisation, committed to unlocking potential through education.

The Role: Delivery Lead

In this pivotal role, you will:

Support cross-functional delivery teams to ensure timely, effective product delivery.

Act as a Scrum Master when needed and facilitate agile ceremonies.

Collaborate with Product Managers and Heads of Product to shape objectives and roadmaps.

Lead planning and execution across the full product lifecycle.

Manage key internal and external stakeholders.

Contribute to and help shape our evolving team culture through guilds and communities.

Investigate and resolve incidents, participating in major incident response and problem-solving.

Foster a culture of continuous improvement and agile thinking.

About You

We’re looking for someone who:

Can clearly communicate technical concepts to non-technical stakeholders.

Knows how to motivate teams, drive delivery, and manage change.

Brings a balanced mindset to innovation and service stability.

Has experience with tools and frameworks like Scrum, Kanban, ITIL, Jira, and Trello.

Has strong stakeholder management skills, including engagement at Director level.

Has experience throughout the software development lifecycle, with sound technical understanding.

Understands agile principles and can apply them across different situations.

Can lead and mentor empowered teams, manage budgets, and deliver on time and on budget.

What You’ll Bring

Leadership & Collaboration:

Proven ability to lead and inspire cross-functional teams.

Strong mentoring and coaching skills that encourage innovation and collaboration.

Stakeholder Management:

Skilled in communication with clients, team members, and senior leadership.

Experience resolving conflicts and managing expectations diplomatically.

Delivery Focus:

A strong track record of delivering high-quality software and services.

Proficiency in risk and issue management, reporting, and continuous improvement.

Why Join Us?

We offer a supportive environment that values your growth and well-being, with benefits including:

28 days annual leave (plus bank holidays)

Private medical and permanent health insurance

Discretionary annual bonus

Generous pension scheme

Life assurance (up to 4x salary)

Green travel initiatives

Access to hybrid and flexible working from day one

We believe work should adapt to life, not the other way around. That’s why we support flexible arrangements and hybrid working for most roles.

How to Apply

If this opportunity excites you, apply today. Applications will be reviewed on a rolling basis and the vacancy may close early if suitable candidates are identified. Interviews are expected to take place shortly after the closing date.

Please note: Due to the regulated nature of our industry, successful applicants will be required to undergo DBS and background checks.

We are a UK-licensed sponsor for eligible Skilled Worker visa applicants. For eligibility, please refer to gov.uk.

Inclusive by Design

At Cambridge University Press & Assessment, we’re proud to be a place where everyone can thrive. We celebrate difference and are committed to creating a workplace that is safe, inclusive, and empowering for all.

We actively welcome applications from candidates of all backgrounds and communities.

Ready to pursue your potential? Apply now and be part of something extraordinary.

#LI-SW1

Let me know if you’d like a condensed version for job boards or a social post version!