Transformation Support Manager(UK Visa Sponsorship)

Job Description

Role Overview

University Hospitals Sussex NHS Foundation Trust is recruiting a Transformation Support Manager to support the development and delivery of improvement programmes within the Internal Medicine Strategic Network (IMSN), funded by NHS England.

This post is part of a newly forming, multidisciplinary team working at a critical early stage of system transformation. You will help shape how the Strategic Network operates, supporting Cardiac, Renal, and Vascular Operational Delivery Networks (ODNs) to translate national priorities into sustainable, locally delivered improvements.

This role is well suited to an experienced improvement or transformation professional who thrives in complex healthcare environments and is motivated by measurable impact, collaboration, and innovation.

Key Responsibilities

Transformation & Improvement Delivery

• Support the design, coordination, and delivery of transformation and service improvement projects across Cardiac, Renal, and Vascular pathways.
• Apply recognised quality improvement and project management methodologies to ensure projects are structured, evidence-based, and outcomes-focused.
• Translate strategic objectives into clear project plans, milestones, and deliverables.

Programme & Governance Support

• Ensure projects are appropriately governed, documented, and aligned with national and regional requirements.
• Support the development of business cases, benefits realisation plans, and evaluation frameworks.
• Monitor progress, risks, and dependencies, escalating issues where appropriate.

Stakeholder Engagement & Collaboration

• Work in close partnership with ODN Managers, clinical leaders, and operational colleagues across multiple organisations.
• Facilitate productive engagement with clinicians, managers, patients, and external partners.
• Support collaborative working across systems to deliver consistent, high-quality care pathways.

Capability Building & Change Support

• Provide training, coaching, and practical support to teams delivering improvement projects.
• Contribute to the development of improvement capability within the Strategic Network.
• Support change management activity, ensuring new ways of working are embedded and sustained.

Working at University Hospitals Sussex

At UHSussex, inclusion, compassion, and excellence underpin everything we do. Rated Outstanding for Caring by the Care Quality Commission, we aim to deliver Excellent Care Everywhere.

We actively support diversity and inclusion through staff networks, buddy schemes for new starters, and flexible working arrangements. We are proud to be recognised as a Disability Confident Leader (Level 3) and a Veteran Aware Trust.

Person Specification

Education & Professional Development

Essential

• Master’s level education or equivalent experience in a role with a strong focus on quality improvement or transformation
• Qualification or substantial experience in service improvement methodologies
• Evidence of ongoing continuing professional development
• Project management training or equivalent experience

Desirable

• Facilitation or improvement coaching training

Experience

Essential

• Proven experience delivering projects from planning through to implementation and evaluation
• Experience engaging a wide range of stakeholders, including clinical and non-clinical staff
• Experience analysing qualitative and quantitative data to inform decisions and recommendations
• Experience training, coaching, or supporting teams through change
• Familiarity with national healthcare standards and guidance

Desirable

• Experience working across multiple organisations or systems
• Experience contributing to the delivery of new models of care
• Experience coaching others to lead improvement initiatives

Skills & Attributes

• High levels of resilience and ability to manage competing priorities
• Strong written and verbal communication skills
• Confident leadership style with the ability to influence without authority
• Excellent analytical and problem-solving capability
• Strong IT skills, including Microsoft Teams, Word, PowerPoint, SharePoint, Planner, and web-based systems
• Understanding of current NHS operational pressures
• Ability to work autonomously while remaining aligned with wider programme objectives

Equality, Diversity & Inclusion

Essential

• Evidence of promoting inclusive practice in previous roles
• Ongoing development to enhance understanding of equality and diversity issues

Autonomy & Accountability

• Work independently on a day-to-day basis, coordinating activity with senior managers and clinical leaders
• Interpret national and local policy to support development of local processes and guidance
• Take responsibility for professional judgement, actions, and delivery of agreed outcomes

Pre-Employment Checks & Sponsorship

This role is subject to a Disclosure and Barring Service (DBS) check in line with the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Applications from candidates requiring Skilled Worker visa sponsorship are welcome and will be considered in line with UK Visas & Immigration eligibility requirements, including skill and salary thresholds.

Overseas applicants will be required to provide criminal record certificates for countries lived in during the past 10 years.