Directorate Support Manager for Neurosurgery and Rehabilitation(UK Visa Sponsorship)

Automotive Jobs, Health and Care
Uk
December 27, 2025
Full Time Permanent
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Job Description

Role Overview

Cambridge University Hospitals NHS Foundation Trust is looking for an experienced, organised, and people-focused Directorate Support Manager to lead administrative services across Neurosurgery, Paediatric Neurosurgery, and Rehabilitation.

This role plays a vital part in ensuring patients receive timely, coordinated care while supporting clinicians and administrative teams to meet national NHS standards. You will be the central operational link between patients, clinical teams, and senior leadership, with responsibility for performance management, data reporting, and continuous service improvement.

This is an excellent opportunity for someone seeking to strengthen their operational leadership and NHS management experience within a highly specialised clinical directorate.

Key Responsibilities

  • Provide leadership and day-to-day management of large administrative teams across multiple services
  • Oversee patient pathways to ensure compliance with NHS Referral to Treatment (RTT) standards and access policies
  • Act as the primary point of contact between clinicians, patients, and administrative staff
  • Analyse complex datasets to identify performance trends, risks, and opportunities for improvement
  • Prepare and present performance reports to Trust-level governance forums
  • Support service development initiatives and contribute to quality improvement projects
  • Maintain high standards of patient confidentiality, data quality, and GDPR compliance
  • More detail is available in the Applicant Information Pack, which includes the full Job Description and Person Specification.

About Cambridge University Hospitals NHS Foundation Trust

CUH is one of the UK’s leading teaching and research hospitals, providing specialist and local services to patients from across the region, the UK, and internationally. With over 13,000 staff and 1,100 beds, CUH is consistently recognised for delivering high-quality, compassionate care.

The Trust is guided by the values of Together, Safe, Kind, and Excellent, which underpin everything we do — from patient care to staff wellbeing and professional development.

CUH is committed to equality, diversity, and inclusion. We welcome applications from individuals of all backgrounds and actively promote flexible working arrangements wherever possible.

Person Specification

Essential Qualifications

  • Degree-level education or equivalent professional experience

Desirable Qualifications

  • Formal management qualification

Essential Experience

  • Significant management experience within a customer-focused or patient-facing service
  • Line management responsibility for administrative or operational staff
  • Experience analysing numerical, statistical, or performance data
  • Producing written reports and presentations for senior stakeholders

Desirable Experience

  • Evidence of leading or contributing to service improvement initiatives
  • Experience using NHS systems such as Epic, CHEQS, PAS, or EPR
  • Working with NHS performance and operational data

Essential Knowledge & Skills

  • Strong analytical ability with confidence handling large, complex datasets
  • Advanced skills in Microsoft Excel and Word
  • Understanding of NHS access standards and RTT targets
  • In-depth knowledge of patient pathways and tracking processes
  • Excellent communication skills, able to explain complex information clearly
  • Strong organisational skills and ability to manage competing priorities
  • Understanding of patient confidentiality and data protection

Desirable Knowledge

  • Familiarity with Microsoft Teams
  • Understanding of NHS data quality requirements
  • Awareness of the relationship between primary care (GPs) and acute trust

Values & Conduct

You must demonstrate behaviour that reflects CUH’s commitment to Safe, Kind, and Excellent care at all times when interacting with patients, visitors, and colleagues.

Visa & Sponsorship Information

Applications from candidates requiring Skilled Worker visa sponsorship are welcome and will be considered fairly alongside all others.

Please note:

This role cannot be offered as a full-time permanent post to individuals on a Student visa unless they meet Home Office eligibility criteria

Further guidance can be found at:

https://www.gov.uk/skilled-worker-visa

Overseas applicants may be required to provide criminal record certificates in line with UK Visas and Immigration requirements:

https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

Pre-Employment Checks

This post is subject to a Disclosure and Barring Service (DBS) check under the Rehabilitation of Offenders Act (Exceptions Order) 1975:

https://www.gov.uk/dbs-check-applicant-criminal-record

Staff Benefits & Wellbeing

CUH offers a wide range of benefits to support work-life balance, including:

  • Flexible working options (part-time, job-share, flexible hours)
  • Subsidised travel and parking options
  • On-site leisure facilities, childcare, and staff dining
  • Dedicated staff rest and wellbeing spaces
  • Ongoing professional development opportunities

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