Senior Quality Safety and Security Assurance Manager

Job Description

Organisation: RISK AND ASSURANCE
Job Title: Senior Quality, Safety and Security Assurance Manager
Position Type: Full Time
Location: London (Palestra Office)
Salary: £75,000 to £85,000
Grade: Band 4
Contract Type: Permanent
TfL Reference: 047541
Closing Date: 09/02/2025 at 23:59

Hybrid Working: This role offers a hybrid working arrangement, allowing a balance of 50% time spent in the office and 50% working from home over a 4-week period. These arrangements may evolve based on business needs.

Sponsorship: “UK Skilled Worker Visa Sponsorship available. More information on the process can be discussed during the application process.”

About Us

Transport for London (TfL) is one of the world’s leading transport authorities, managing an extensive network that facilitates 31 million journeys daily. We oversee a variety of transport services, including buses, Underground, the Elizabeth line, Overground, trams, river services, and more. Our impact goes beyond transport—we are also a significant player in advertising, property development, and creating affordable housing. With around 28,000 employees, we play a vital role in millions of lives. This is your chance to join TfL’s Risk & Assurance team as a Senior Quality, Safety, and Security Assurance Manager.

About the Role

As part of the Quality, Safety, and Security Assurance (QSSA) team within the Risk and Assurance Directorate, your role will be pivotal in ensuring that TfL maintains high standards of asset quality, safety, and risk controls across its operational and maintenance environments. You will lead a team of auditors and oversee the development and delivery of audit and consultancy assignments. Your goal will be to help TfL Directors and Senior Managers assess the effectiveness of risk and governance controls and implement improvements.

You will work closely with stakeholders to ensure that audits provide valuable insights into risk management and governance. Additionally, you will drive continuous improvements within the team, enhancing efficiency and fostering professional growth. You will also collaborate with internal teams to analyze findings, identify trends, and apply best practices across TfL.

Key Responsibilities

• Lead a team of auditors, managing a portfolio of audit and consultancy assignments.
• Ensure audit reports meet time and quality standards.
• Provide senior leaders with insights on risk and governance controls.
• Work with audit action owners to track and ensure timely corrective actions.
• Promote the development of the team and continuous improvement of processes.
• Share knowledge and data to enhance risk management practices across the organization.

About You

We are looking for an experienced and confident leader with technical expertise in audit principles and a strong understanding of TfL’s strategic objectives. You should have a proven track record of managing audits effectively, applying quality management principles (including ISO9001), and managing health and safety risks through a risk-based approach.

You will be adept at working with senior stakeholders and be able to communicate clearly, both in writing and verbally, with diverse technical teams. Your ability to make sound decisions and balance competing requirements will be essential.

You should have:

• A degree (or equivalent) in a relevant field (e.g. HSE, Quality, Engineering, Auditing).
• A professional qualification in a relevant area is also required.
• A proven ability to manage audits and lead teams to deliver high-quality results.
• Experience working with senior stakeholders and influencing decision-making.
• A commitment to inclusive leadership and fostering a collaborative work environment.

The Closing Date

The deadline for applications is 09/02/2025 at 23:59.

Equality and Diversity

We are committed to fostering an inclusive workforce that reflects the diversity of London. As a Disability Confident employer, we guarantee an interview to any disabled candidate who meets the essential criteria for the role. We also use anonymising software to ensure a fair recruitment process.

Application Process

To apply, please submit your CV and a two-page cover letter. We encourage you to highlight your relevant skills, experience, and qualifications.

Please submit your documents in PDF format and avoid including photographs or images.

The closing date for applications is 09/02/2025.

Benefits

• In return for your expertise and commitment, you will enjoy excellent benefits, including:
• Final salary pension scheme
• Free travel on the TfL network
• 75% discount on National Rail Season Tickets, plus interest-free loan
• 30 days annual leave, plus public and bank holidays
• Optional private healthcare discount scheme
• Tax-efficient cycle-to-work program
• Access to retail, health, leisure, and travel offers
• Discounted Eurostar travel

We look forward to receiving your application and potentially welcoming you to our team at TfL!