Product Support Engineer – Power Distribution (Military Sector UK visa sponsorship available)

Job Description

About the Role

We are looking for a motivated and enthusiastic Product Support Engineer to join our Product Support Engineering team. In this role, you will support the in-service performance of Power Distribution products used in the global military sector.

You will take ownership of technical issues, investigate failures, and drive improvements to ensure our products maintain excellent performance. This is a customer-facing role that requires a proactive problem-solver, comfortable working independently or within a team, with a willingness to take on new challenges and grow responsibility over time.

Key Responsibilities

Conduct reliability trend analysis and corrective action planning.

Lead customer technical investigations, including in-service failure analysis.

Manage all assigned customer technical queries from planning to completion.

Deliver technical presentations and represent engineering at review meetings.

Oversee and support Field Service Engineers on assigned products.

Provide technical liaison between customers and GE teams in the UK and overseas.

Support the Safety Product Management Team.

Maintain detailed technical knowledge of assigned products.

Build strong relationships with customer-facing, product, and programme teams.

Provide in-field support to customers (UK and international), including modification programmes and technical support visits.

Monitor product performance, identify problem areas, and recommend/implement solutions.

Maintain and approve design and technical documents, including Component Maintenance Manuals (CMMs) and Service Bulletins.

Work towards gaining airworthiness authorizations to approve product changes.

Required Qualifications

Degree (or equivalent experience) in an electronic engineering discipline.

Strong understanding of power product operation.

Ability to read and interpret engineering drawings, schematics, and specifications.

Experience managing multiple projects while maintaining compliance and attention to detail.

Desired Characteristics

Strong problem-solving and analytical skills.

Effective team player with the ability to work independently when required.

Excellent communication and organizational skills.

Energetic, self-motivated, and able to priorities tasks effectively.

Attention to detail and a structured, methodical approach.

What We Offer

At GE Aerospace, we provide a competitive Total Reward package through our flexible benefits plan (FlexChoice). As a new joiner, you will receive the following as standard, with the option to tailor your benefits:

Performance-based annual bonus

Non-contributory pension scheme

Life assurance

Group income protection

Private medical cover

26 days’ holiday (plus public holidays), with the option to buy or sell days

Flexible working arrangements are supported where possible, to promote a healthy work-life balance.

Additional Information

Security clearance: Baseline Personnel Security Standard (BPSS) is required and must be maintained.

Right to work: Applications from candidates requiring UK sponsorship are welcome. However, preference may be given to applicants with an existing right to work in the UK.