Programme Manager Uk Visa Sponsorship Available
Job Description
JOB SUMMARY
Job Purpose
Lead business improvement by guiding and supporting a team that provides complete learning and teaching assistance to the School’s academic and student body. As a part of the Learning & Teaching leadership team, you will design, execute, and manage critical systems and procedures while driving continuous improvement to provide an effective superstructure for learning and teaching.
This position will be responsible for managing quality and professionalism in engineering service delivery, as well as contributing to change management initiatives and solutions that are aligned with the College and University’s strategic direction, in collaboration with the Transformation team.
Main duties and responsibilities
Lead business improvement initiatives in teaching administration across the School’s undergraduate and postgraduate taught portfolios to ensure their sustained and effective operation. This will include:
1. Create new procedures based on innovative thinking to promote ongoing process and practice improvement, streamlining administrative operations and increasing efficiency.
2. Effective compliance with University and School policies and procedures, notably assessment regulations and any professional body obligations, as well as effective communication of these to staff and students.
3. As a member of the School’s Progression Committee, advise and guide Heads of Discipline, Senior Advisers, and other academic colleagues on issues concerning the School’s taught programme portfolio, including progression data management.
4. Lead and contribute to the team’s development, deployment, and motivation to create excellence and a culture of continuous improvement and development in a customer-centric service. This will comprise line management of designated employees, performance and development reviews, personal and professional goals, and training and development.
5. Responsible for the successful management of all areas of taught course assessment and examinations, both undergraduate and postgraduate, including directing, mentoring and assisting the team to ensure high quality and consistent best practice.
6. Help the Teaching Office professional services team manage resources and capacity, including recruitment, in order to satisfy operational strategies, service standards, and requirements.
7. Ensure the integrity of data stored in central and local student record-keeping systems, as well as the implementation of university regulations governing the control of personal data, including protected characteristics.
8. Play an important role in representing the School as part of College and University improvement, automation, and other change activities.
9. Perform other duties as assigned by the Head of Professional Services and/or the Learning and Teaching Manager.
Knowledge, qualifications, skills, and experience.
Knowledge/Qualifications
Essential:
A1 Credit and Qualification Framework level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent (containing professional accreditation and necessary formal training), as well as personal development experience in a similar or related role(s).
A2 A thorough awareness of the difficulties affecting the university and higher education sectors.
A3 Comprehensive understanding of University processes and policies, as well as the systems that support learning and teaching delivery, quality improvement, and assurance.
Desirable:
B1 Knowledge of Quality Assurance techniques.
Skills
Essential:
C1 Demonstrated organisational skills, particularly the capacity to manage many projects concurrently.
C2 The ability to operate flexibly, appraise and adjust to changing priorities.
C3 Demonstrates the ability to influence and collaborate with people within and across organisational boundaries, as well as to establish excellent working relationships at all levels, using strong diplomatic abilities.
C4 Extensive expertise and comprehension of administrative institutional systems such as My Campus, PIP, Moodle, and Qlikview.
C5 Takes a creative and proactive approach to problem prevention and resolution.
C6 Capability to extract and convey management information to key stakeholders in order to impact policy and practice.
C7 Capability to deliver under duress and meet tight deadlines in a complicated organisational framework.
C8 Demonstrates strategic thinking and planning abilities, with the capacity to translate these into operational plans.
C9 Excellent IT abilities and a high level of computer literacy, including experience with databases and spreadsheets.
C10 Commitment to Continuous Improvement.
Experience
Essential:
E1 Proven experience in process design and improvement.
E2 Experience initiating and managing business transformation, including the ability to manage a team and persuade key stakeholders.
E3 Flexibility in working and adapting to changing environments.
E4 Experience preparing management information, analysis, and suggestions for senior management.
E5 The ability to read complex guidelines and offer advise and direction to colleagues and pupils.
Terms & Conditions.
The annual salary for Grade 7 will range between £39,347 and £44,263.
This position is full-time (35 hours per week) and open-ended (permanent).
As a member of Team UofG, you will be part of a globally changing, inclusive community that values ambition, excellence, integrity, and curiosity.
The University of Glasgow is responsible for ensuring that all personnel are eligible to reside and work in the UK. If you need a Skilled Worker visa to work in the UK, you must first complete the visa route’s eligibility conditions before being awarded a Certificate of Sponsorship.
Please keep in mind that if tradeable points are allowed under the Skilled Worker visa criteria, this post may be eligible for sponsorship. For further information, go to https://www.gov.uk/skilled-worker-visa.
As a respected part of our team, you should expect:
1 A friendly and engaging organisational culture in which your skills are fostered and cultivated, and success is celebrated and shared.
2 An good employment package with generous terms and conditions, including 41 days of leave for full-time employees, a pension (pension handbook: https://www.gla.ac.uk/myglasgow/payandpensions/pensions/), benefits, and discount packages.
3. A flexible approach to employment.
4 A commitment to your health and well-being, including a complimentary 6-month UofG Sport membership for all incoming University personnel (https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/).
We think that we can only attain our greatest potential by combining the talents of everyone. Our ideals prioritise equality, diversity, and inclusion. Applications are encouraged from all members of our communities, particularly those from the Black, Asian, and Minority Ethnic (BAME) groups, as well as those with other protected characteristics who are underrepresented at the University. Read more about how the University encourages and integrates all aspects of equality and diversity into our community at https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We support the concepts of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and have bronze, silver, and gold awards throughout the University.
We are investing in our company, and we will also invest in you. More information can be found on our website at https://www.gla.ac.uk/explore/jobs.
