Diagnostic Technician(UK Visa Sponsorship)

Uk
December 14, 2025

Job Description

About the Opportunity

Citygate Volkswagen & Škoda West London is looking for an Accredited Diagnostic Technician to join our high-performing technical team at Volkswagen’s European flagship dealership in Brentford.

This role is ideal for a technician who enjoys solving complex vehicle issues, staying at the forefront of automotive technology, and supporting the development of others. You’ll work in a cutting-edge environment with access to the latest diagnostic tools, manufacturer training, and a diverse range of vehicles — including electric and hybrid models.

You’ll also play an important mentoring role, sharing your expertise with apprentices and junior technicians while delivering an exceptional service experience for our customers.

Our Location & Facilities

  • You’ll be based at a state-of-the-art facility featuring:
  • A 25-ramp workshop
  • Advanced diagnostic and EV equipment
  • Multi-storey on-site parking
  • Indoor used-car showroom
  • On-site café and customer experience spaces
  • A collection of rare and classic Volkswagen vehicles
  • This is a workplace designed to support both technical excellence and a positive team culture.

Visa Sponsorship

Citygate is pleased to offer UK visa sponsorship for this role only to candidates who already hold Volkswagen Audi Group (VAG) Diagnostic Technician Accreditation.

Applicants considering sponsorship should ensure they meet UK Skilled Worker eligibility requirements, as outlined by the UK Government:
https://www.gov.uk/skilled-worker-visa

What You’ll Be Doing

As an Accredited Diagnostic Technician, your responsibilities will include:

  • Carrying out manufacturer-approved servicing and repairs
  • Diagnosing complex mechanical, electrical, and software-related faults
  • Completing Electronic Visual Health Checks (eHVCs) and producing clear, customer-friendly reports
  • Working closely with Service Advisors and, where appropriate, speaking directly with customers
  • Ensuring all work meets manufacturer, legal, and safety standards
  • Staying up to date with evolving vehicle technologies through continuous training
  • Supporting process improvements and best-practice initiatives
  • Mentoring apprentices and less experienced technicians

What We’re Looking For

You’ll be a strong match for this role if you have:

Level 3 qualification in Vehicle Maintenance & Repair (or equivalent)
https://www.gov.uk/what-different-qualification-levels-mean

  • Proven experience within a VAG brand environment (preferred)
  • VAG Diagnostic Technician Accreditation (essential for sponsorship)
  • Excellent fault-finding and analytical skills
  • Strong attention to detail and time management
  • The ability to explain technical issues clearly to non-technical customers
  • A collaborative mindset and enthusiasm for coaching others

Eligibility to work in the UK
https://www.gov.uk/prove-right-to-work

What You’ll Receive in Return

At Citygate, we believe investing in people leads to better outcomes for everyone. Our benefits include:

  • Access to our in-house Citygate Training Academy
  • Manufacturer-led training via the Volkswagen National Learning Centre
  • Electric Vehicle training (EV Levels 1–4, role dependent)
  • Clear internal career progression across multiple brands and locations
  • Competitive bonus structure with no earnings cap
  • Employee wellbeing portal and assistance programme
  • Retail and high-street discounts
  • Company pension scheme
    https://www.gov.uk/workplace-pensions
  • Discounts on vehicle purchases, servicing, and parts
  • Employee referral rewards

About Citygate

Citygate is a successful, privately owned automotive group employing over 650 people across London, Berkshire, Hertfordshire, and Buckinghamshire. We proudly represent leading global brands including Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, Å KODA, SEAT, CUPRA, and Kia.

We are known for our supportive culture, commitment to training, and long-term career development opportunities.

Ready to Apply?

If you’re an experienced Diagnostic Technician looking to work in a flagship environment where your skills are recognised, developed, and rewarded, we’d love to hear from you.

Apply today and take the next step in your automotive career with Citygate.