Job Description
About the Service
We are recruiting qualified clinicians to join the Tees Crisis Triage and Assessment Hub, a fast-paced and compassionate service supporting adults experiencing mental health crises across the Teesside area.
The team operates 24 hours a day, 7 days a week, providing:
- A 24-hour mental health crisis line
- Telephone triage and urgent assessments
- Face-to-face crisis support
- A place of safety for individuals detained under Section 136 of the Mental Health Act
This is frontline crisis work that makes a real difference—supporting people at their most vulnerable moments and helping them access the right care, at the right time.
The Role
This is a Band 5 post, open to:
- Registered Mental Health Nurses
- Occupational Therapists
- Social Workers
- Newly qualified applicants are very welcome.
You will work 11.15-hour shifts as part of a supportive multidisciplinary team. The role offers excellent exposure to crisis assessment, risk management, and multi-agency working, with strong supervision and development opportunities.
What You’ll Be Doing
As a Crisis Triage & Assessment Clinician, you will:
- Respond to individuals presenting in mental health crisis via phone and face-to-face assessment
- Carry out initial mental health and risk assessments
- Support people detained under Section 136 in a place of safety
- Work collaboratively with service users, carers, police, ambulance services, and partner agencies
- Contribute to care planning and onward referral to appropriate services
- Maintain clear, accurate, and timely clinical documentation
- Manage competing priorities safely in a high-pressure environment
- Uphold dignity, compassion, and respect in every interaction
- You will be encouraged to develop your confidence, decision-making skills, and clinical judgement, supported by regular supervision and training.
Who We’re Looking For
You’ll be someone who:
- Is motivated, compassionate, and resilient
- Can work autonomously while valuing team collaboration
- Communicates clearly, calmly, and sensitively
- Has strong assessment and written skills
- Is committed to person-centred, recovery-focused care
- Can travel independently across the locality (reasonable adjustments considered under the Equality Act 2010)
Qualifications & Experience
Essential
- Professional registration with NMC, HCPC or Social Work England
- Evidence of continuing professional development
- Experience working with people experiencing mental ill health
- Experience of multidisciplinary and multi-agency working
- Ability to prioritise workload and manage time effectively
- Core literacy, numeracy and IT skills (Level 2 or equivalent)
- Willingness to Work Towards
- Teaching / assessing qualification (e.g. ENB 998, MIP, FLIP, City & Guilds 730)
- Approved breakaway techniques
Desirable
- Postgraduate qualification in a relevant field
- Presentation skills
- Competency in venepuncture
- Values That Guide Our Work
Everything we do is shaped by our shared values:
- Respect – listening, inclusion, partnership
- Compassion – kindness, support, recognition
- Responsibility – honesty, learning, ambition
- We expect all team members to live these values every day—in how we care for people and how we support each other.
About the Trust
Tees, Esk and Wear Valleys NHS Foundation Trust provides mental health and learning disability services across County Durham, Darlington, Teesside, North Yorkshire, York and Selby.
Our teams work across prevention, crisis, and specialist services—always in partnership with patients, carers, communities, and local organisations. We are committed to listening, innovation, and improving mental health care where it is needed most.
Additional Information
- Appointment is subject to a Disclosure and Barring Service (DBS) check
- Applications from candidates requiring Skilled Worker visa sponsorship are welcomed
- Overseas applicants may need to provide criminal record certificates for countries lived in during the past 10 years
- Applicants must hold current UK professional registration