ankushgawaskar

Led a small team of 10 people in sales and marketing to attract new customer and provide strong customer service to existing customers. • Implemented innovative sales tactics to attract new customers, increasing customer base. • Boosted brand recognition regionally to increase customer footfall. • Managed customer relationship and retained customers by offering attractive loyalty schemes & discounts, resulting in 45% revenue growth. • Managed financial & daily operations for smooth business operations.

• Negotiated key deals resulting in 50% increase in sales. • Achieved 95% customer satisfaction rate by personally interacting with them. • Managed financial & daily operations for smooth business operations.

• Managed daily financial transaction for efficient business operation. • Dealt with various stakeholders fulfilling their requirements.

Worked closely with the head of alumni association, to provide better facility and service to previous and existing students.

Actively managed patients records and stored them to ensure up-to-date operations of the medical centre. • Scanned nearly 400 records a day and entered data in a software “EMIS”. • Enthusiastically managed filling and shredding of documents to keep up-to-date record system. • Attend patient queries, booked appointment, received and transferred telephone calls internally and externally. • Ensured patients confidentiality to protect their data.

Helped Organisation to implement a new Customer Relationship Management software – ZOHO CRM in their Working system which helped them to increase their customer base by 25%. Also conducted various online marketing campaigns using new software. • Managed and maintained functionality of new software “ZOHO – CRM & Campaign” to increase customer base by 25%. • Designed marketing campaign and sent it to large number of potential clients with the help of software “ZOHO Campaign & MAILCHIMP”. • Managed large database using MS Excel to keep updated track record of staff and customers. • Solved computer related technical and software issues to ensure smooth functioning of the organization.

Led a small team of 3 people in sales and marketing to attract new customer and provide strong customer service to existing customers. • Formed marketing and promoting strategy of property for sale (Online, Pamphlet, Face-To-Face advertisement to attract new customers). • Dealt with personal finance to maintain efficient cash flow and increased monthly sales by 20% • Dealt with customer complaints and proactively solved it. • Kept up-to-date with trends in the local residential property market, as well as the commercial market.