Clinical Team Secretary/Administrator(UK Visa Sponsorship)

Job Description

Tees Esk and Wear Valleys NHS Foundation Trust is looking to recruit an organised and motivated Clinical Team Secretary to support the Community Adult Mental Health Team based at Parkside CMHRC. This permanent Band 3 opportunity is ideal for candidates who enjoy administrative work within a healthcare setting and are passionate about supporting mental health services.

The successful candidate will become part of a professional multidisciplinary team delivering high-quality care and support to adults accessing community mental health services across the region.

Position Overview

This role involves providing comprehensive administrative and secretarial support to clinical teams within a busy and fast-moving mental health environment. The post requires excellent organisational skills, strong communication abilities, and confidence working with confidential information and healthcare systems.

Applicants should be comfortable managing multiple tasks simultaneously while maintaining professionalism, accuracy, and compassion when dealing with patients, carers, and healthcare professionals.

Key Responsibilities

• Provide day-to-day administrative support to multidisciplinary mental health teams
  Organise meetings, prepare documentation, and accurately record meeting minutes
  Manage telephone enquiries from service users, carers, and partner organisations
  Monitor and respond to shared team email inboxes
  Support clinicians with dictation and preparation of correspondence
  Maintain electronic records and update healthcare systems accurately
  Assist with diary coordination, filing systems, and general office administration
  Support wider reception and secretarial services when required
  Ensure confidentiality and data protection procedures are followed at all times

Essential Skills & Experience

Required Experience

• Previous experience working within an administrative or secretarial role
  Experience coordinating meetings, diary management, and handling correspondence
  Strong customer service skills including telephone and face-to-face communication
  Ability to manage workloads independently and prioritise effectively
  Experience maintaining office systems and administrative processes
  Excellent organisational and time-management skills

Technical Knowledge

• Strong understanding of Microsoft Office applications
  Knowledge of confidentiality and data protection principles
  Understanding of general office procedures and administrative systems

Qualifications

• Level 3 qualification in a relevant subject area, or equivalent experience
  Willingness to work towards a Level 3 Business Administration qualification if required
  GCSE/O Level qualifications in English and Mathematics (Grade C/4 or above)

Desirable

• Knowledge of NHS systems and healthcare administration
  Previous experience within a clinical or mental health environment
  RSA qualifications or equivalent secretarial training

Working Environment

The Community Adult Mental Health Team works within a supportive and collaborative environment focused on improving patient wellbeing and recovery. Staff are encouraged to contribute ideas, work proactively, and support service improvement initiatives across the Trust.

The role may also involve occasional work across additional Trust locations depending on service needs.

Important Sponsorship Information

Applicants must already have the legal right to work in the UK. Although applications from overseas candidates are welcome, this specific position  currently meet the eligibility requirements for Skilled Worker visa sponsorship under UK immigration rules.

About the Trust

NHS services provided by the Trust cover County Durham, Teesside, North Yorkshire, York, and Selby. The organisation is committed to delivering compassionate mental health and learning disability services while promoting inclusion, recovery, and continuous improvement across all areas of care.

Useful UK Government & NHS Resources

• UK Skilled Worker Visa Guidance
  Criminal Record Checks for Overseas Applicants
  Data Protection and Confidentiality Guidance
  NHS Careers Official Information
  Employment Rights in the UK