Directorate Support Manager for Neurosurgery and Rehabilitation(UK Visa Sponsorship)

Automotive Jobs, Health and Care
Uk
December 28, 2025
Full Time Permanent
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Job Description

About the Role

An exciting leadership opportunity has arisen within the Neurosciences Directorate at Cambridge University Hospitals. We are looking for a highly organised, analytical, and people-focused Directorate Support Manager to lead administrative services across Neurosurgery, Paediatric Neurosurgery, and Rehabilitation.

In this pivotal role, you will manage and develop a large administrative workforce while acting as a key link between clinicians, operational teams, and patients. Your leadership will directly support the delivery of safe, timely, and effective patient care by ensuring that national NHS access targets and patient pathway standards are consistently met.

This role offers an excellent opportunity for an experienced manager who is keen to further develop their operational management, service improvement, and leadership skills within a complex and high-performing clinical environment.

Key Responsibilities

Leadership & Team Management

  • Provide clear leadership and day-to-day management of administrative teams across neurosurgery and rehabilitation services
  • Support, coach, and develop staff to maintain high performance and morale
  • Act as the primary point of contact between clinicians, managers, administrative teams, and patients
  • Promote a culture of accountability, collaboration, and continuous improvement

Patient Pathway & Performance Management

  • Oversee patient pathways to ensure compliance with national NHS targets, including Referral to Treatment (RTT) standards
  • Monitor performance against key metrics and take proactive action to address risks or delays
  • Ensure administrative processes support safe, efficient, and patient-centred care

Data Analysis & Reporting

  • Analyse and interpret complex datasets from multiple sources to identify trends, risks, and performance gaps
  • Produce accurate reports and dashboards for internal and Trust-level forums
  • Present performance information clearly to a wide range of stakeholders, including senior leaders

Service Development & Improvement

  • Identify opportunities to improve administrative processes and patient tracking systems
  • Support service redesign projects and implementation of new ways of working
  • Work closely with multidisciplinary teams on service development initiatives

Working at Cambridge University Hospitals

Cambridge University Hospitals NHS Foundation Trust includes Addenbrooke’s Hospital and The Rosie Hospital, delivering specialist and local care to a regional, national, and international population.

With over 13,000 staff and 1,100 beds, CUH is rated “Good” overall by the Care Quality Commission and recognised for delivering outstanding care. Our values — Together, Safe, Kind, Excellent — guide how we work with patients, colleagues, and partners.

We are proud to be a diverse and inclusive employer and welcome applications from all backgrounds, including members of the Armed Forces community.

Visa & Right to Work Information

Due to Home Office immigration regulations, this full-time permanent role cannot normally be offered to individuals on a Student visa, unless one of the following applies:

  • You have applied for a Graduate visa
  • You will have applied for a Graduate visa before the role start date

The Trust agrees to Skilled Worker sponsorship and you will complete your studies within 3 months of starting

Right-to-work guidance:
 https://www.gov.uk/check-job-applicant-right-to-work

Skilled Worker visa information:
https://www.gov.uk/skilled-worker-visa

Person Specification

Essential Qualifications

  • Degree-level education or equivalent relevant experience

Desirable Qualifications

  • Recognised management qualification

Essential Experience

  • Significant management experience within a customer-facing environment
  • Line management experience in a patient-facing service
  • Experience analysing numerical and statistical data
  • Producing reports and presentations for senior stakeholders

Desirable Experience

  • Demonstrable service improvement experience
  • Experience using systems such as Epic, CHEQS, or similar NHS information platforms
  • Experience working with NHS-wide data

Knowledge

Essential

  • Strong ability to work with large, complex datasets
  • Advanced IT skills, particularly in Microsoft Excel and Word
  • In-depth understanding of NHS access policies and RTT targets
  • Knowledge of patient pathways, tracking lists, and data quality requirements
  • Understanding of patient confidentiality and GDPR

Data protection guidance:
https://www.gov.uk/data-protection

Skills & Attributes

  • Excellent interpersonal and communication skills
  • Strong numerical and analytical ability
  • Confidence in investigating complex issues and presenting findings clearly
  • Sound judgement when managing risk and operational challenges
  • Ability to adapt to changing priorities and national targets
  • Strong organisational and planning skills to manage multiple workstreams

Benefits & Work–Life Balance

  • CUH offers a wide range of benefits to support staff wellbeing, including:
  • Flexible working arrangements where service allows
  • On-site leisure facilities, nurseries, and shopping concourse
  • Subsidised transport, parking, and bus travel schemes
  • 24/7 access to reduced-cost hot meals
  • Dedicated staff wellbeing and rest spaces

Safeguarding & DBS

This role is subject to a Disclosure and Barring Service (DBS) check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.

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