Senior Healthcare Support Worker

Job Description

About the Role

An exciting opportunity has arisen for a compassionate and experienced Senior Healthcare Support Worker (SHCSW) to join our friendly and supportive Haematology and Chemotherapy Suite team at Southmead Hospital.

Our Chemotherapy Suite provides high-quality care and intravenous treatments for patients with blood cancers. We aim for excellence in every aspect of patient care, delivering safe, effective, and compassionate treatment in a calm and welcoming environment.

You will be a key member of the multidisciplinary team, working alongside registered nurses and medical staff to provide direct clinical support to patients undergoing complex treatments.

Treatments Provided Include:

Chemotherapy

Biologic therapies

Bisphosphonate infusions

Blood transfusions

Bone marrow biopsies

Main Responsibilities

Support registered nurses in preparing and initiating patient treatments, including recording observations via EOBS and monitoring vital signs.

Take blood samples, place and remove cannulas, and assist with bone marrow biopsy procedures.

Record accurate patient observations (blood pressure, temperature, pulse, oxygen saturation, glucose levels, etc.).

Support infection prevention and control measures, maintaining a safe and clean environment.

Provide holistic care and contribute to patient assessments under the supervision of registered practitioners.

Offer refreshments, reassurance, and information to patients and their families during treatments.

Support administrative duties such as admitting and discharging patients, updating electronic records, and maintaining accurate documentation.

Monitor and report any changes in patients’ condition promptly to the nursing team.

Maintain and check medical equipment, reporting any faults immediately.

Contribute to the promotion of health education and patient independence in line with Trust policies.

Work collaboratively with all members of the multidisciplinary team to ensure seamless, high-quality care delivery.

About You

We are looking for someone who is:

Experienced in Hematology and/or Chemotherapy Clinics, currently working as a Senior Healthcare Support Worker (Band 3 or equivalent).

Passionate about providing excellent, compassionate patient care.

Organized, reliable, and able to work both independently and as part of a team.

Confident in communicating effectively with patients, relatives, and healthcare professionals.

Willing to undertake further training and professional development relevant to the role.

You will also:

Meet the education and training requirements for a Senior Healthcare Support Worker post.

Be able to manage sensitive and confidential information appropriately.

Demonstrate strong attention to detail and commitment to maintaining clinical standards.

Training and Development

North Bristol NHS Trust is committed to supporting your professional growth.
You will receive a structured training programme to develop your core and role-specific skills, ensuring you have the knowledge and confidence to deliver excellent care within the Haematology and Chemotherapy environment.

Important Visa Information

Please note that this post does not currently meet the minimum salary requirement for a Skilled Worker visa.
As of 9 April 2025, the minimum annual salary threshold is £25,000.
While pay may vary based on NHS experience, most new starters are appointed at the bottom of the pay scale, which does not meet the new threshold.

 UK Government Skilled Worker Visa guidance

About North Bristol NHS Trust

North Bristol NHS Trust (NBT) employs over 12,000 staff, providing healthcare services to Bristol, South Gloucestershire, and North Somerset.
We are based in the award-winning Brunel Building at Southmead Hospital and are proud to be:

The Regional Major Trauma Centre for the South West.

An internationally recognized centre of excellence across multiple clinical specialties.

A diverse and inclusive organization, committed to fairness, equality, and anti-discrimination in all areas of our work.

We welcome applications from individuals of all backgrounds, particularly those underrepresented in our workforce.

For Further Information

For a full overview of responsibilities, please refer to the Job Description PDF attached to this advert.