Band 3 – Healthcare Support Worker, Children’s Outpatients(UK visa sponsorship available
Job Description
Job Summary
As our services expand to deliver the highest standards of care and patient experience, we are seeking a motivated and compassionate Healthcare Support Worker to join our Children’s Outpatients team.
You will support the day-to-day running of our clinics across Watford and Hemel Hempstead, ensuring children and families receive safe, efficient, and caring service throughout their visit.
In return, we offer excellent training and development, flexible working options, and a range of NHS staff benefits, including:
Competitive pension scheme
Generous annual leave entitlement
Family-friendly policies
NHS staff discounts and salary sacrifice schemes
Main Responsibilities
Support the smooth running of outpatient clinics across paediatric specialities
Prepare and restock clinic rooms, equipment, and trolleys
Ensure a safe and welcoming environment for children and families
Measure and record height, weight, head circumference, and blood pressure
Perform urinalysis and HbA1c testing in diabetic clinics
Carry out ECGs for consultants as required
Teach inhaler techniques (following in-house training)
Undertake spirometry and FeNO testing for respiratory clinics (after training)
Assist in venepuncture and phlebotomy procedures (training provided if required)
Follow infection control, health and safety, and child safeguarding protocols
Please refer to the attached job description and person specification for full details of the role and responsibilities.
About Us
West Hertfordshire Teaching Hospitals NHS Trust is entering an exciting phase of growth, with plans for a new hospital in Watford and upgrades across our sites.
We are proud of our award-winning virtual hospital and our innovative approach to improving patient care through digital transformation. We are committed to staff wellbeing, professional development, and flexible working opportunities.
Our vision is “Excellent Patient Care, Together,” underpinned by our core values of Empowered, Compassionate, Professional, and Inclusive.t
Person Specification
Qualifications and Education
Essential:
NVQ Level 3 in Childcare/Health or equivalent experience
Trained and experienced in phlebotomy
Desirable:
Paediatric Basic Life Support certification
Experience in paediatric phlebotomy
Knowledge and Skills
Essential:
Understanding of child protection and safeguarding
Awareness of health and safety standards
Understanding of confidentiality and data protection
Desirable:
Knowledge of urinalysis and lung function testing
Familiarity with inhaler technique and allergy testing
Experience with hydrogen breath or lactose testing
Experience
Essential:
Previous experience working with children in a healthcare setting
Desirable:
Experience working in an outpatient or clinical environment
Additional Information
This role requires an Enhanced Disclosure and Barring Service (DBS) check.
Please note: Visa sponsorship is not available for this position.
We reserve the right to close this vacancy early if sufficient applications are received, so early applications are encouraged.
