Receptionist (Part-time UK visa sponsorship available)

Job Description

About the University

The University of Derby is a modern, ambitious institution committed to making a positive impact through high-quality teaching, research, and sustainability. Awarded Gold in the Teaching Excellence Framework (TEF) 2023, we provide outstanding facilities and a supportive working culture focused on staff wellbeing, inclusion, and career development.

About the Department

The Campus Life and Student Living department plays a central role in shaping the student experience. Our Reception Team is often the first point of contact for visitors, students, and staff, providing a professional and welcoming service that reflects the University’s values.

The Role

As a Receptionist, you will be part of the front-of-house team, ensuring a welcoming, safe, and professional environment for all visitors and staff.

Key responsibilities include:

Greeting visitors and directing them appropriately.

Managing reception switchboard enquiries, taking messages, and ensuring follow-up.

Maintaining a tidy and professional reception area.

Supporting visitor and key management systems.

Promoting a safe and secure environment, working closely with the Security Team.

Providing administrative support to the Head of Security and Reception Team Leader.

Acting as a first-aider and fire coordinator when required (training provided).

Offering flexibility to cover occasional evenings/weekends in line with business needs.

About You

We are looking for a professional, customer-focused individual with:

GCSE Maths and English (Grade C or above) or equivalent.

Experience in a busy customer service role with a track record of delivering excellent service.

Strong organizational skills with the ability to multitask and stay calm under pressure.

Excellent interpersonal and communication skills, both verbal and written.

Competency in Microsoft Office applications (Word, Excel, Outlook, Teams).

Attention to detail and strong literacy and numeracy skills.

Flexibility to work across different University sites when required.

Desirable: First Aid training (or willingness to undertake it).

Benefits

38 days annual leave (incl. bank holidays and concessionary days, pro rata).

Local Government Pension Scheme.

Comprehensive wellbeing support, generous sick pay, and family-friendly policies.

Employee discounts at high street retailers.

Discounted on-site gym and Cycle to Work scheme.

Ongoing training and professional development.

A supportive and inclusive working environment.

Important Information

This role is onsite only.

The University cannot provide visa sponsorship under the Skilled Worker route. Applicants must demonstrate an existing right to work in the UK.

The University is a Disability Confident Employer and is committed to equity, diversity, inclusion, and environmental sustainability.

How to Apply

Apply online via the University of Derby website.

Closing date: Sunday 12 October 2025

Join us at the University of Derby and help create a welcoming and safe environment for our community.