Weekend Receptionist

Job Description

About the Role

Sussex sport is seeking an enthusiastic and customer-focused Weekend Receptionist to join our busy Sport Centre team. Working on Sundays, you will provide front-line reception services to both University members and the wider community.

Key responsibilities include:

Greeting visitors and handling enquiries in person and by telephone.

Processing bookings and memberships.

Using a computerized till system to handle payments.

Managing cashing-up procedures.

You will play a key role in delivering a professional and welcoming service, supporting the smooth running of our sports facilities.

About You

We are looking for someone who is:

Friendly, approachable, and confident in dealing with a wide range of people.

Skilled in providing excellent customer service.

Able to work effectively as part of a team.

Organized and reliable, with good communication skills.

Previous experience in reception or customer service roles would be an advantage but is not essential.

About Sussex sport

Sussex sport operates across two sites on campus:

The Sport Centre – home to fitness rooms, sports halls, a dance studio/dojo, squash courts, spin studio, and therapy/sports injury clinic.

Falmer Sports Complex (FSC) – housing outdoor facilities including tennis courts, rugby and football pitches, cricket facilities, floodlit 3G pitches, and a Strength & Conditioning room.

Both facilities are open to students, staff, and the local community, providing a wide range of sports and fitness opportunities.

About the Division

The Estates, Facilities and Commercial Services Division provides essential services across the University, ensuring students, staff, and visitors have an excellent on-campus experience. From major development projects like East and West Slope student accommodation to sustainability initiatives, the division is committed to innovation, service, and community impact.

Why Work at Sussex?

Beautiful 150-acre campus on the edge of the South Downs.

Excellent transport links (Falmer train station within 5 minutes’ walk).

Cycle-to-work scheme and sustainable travel options.

A supportive, inclusive, and diverse working environment.

Access to staff reward and benefits packages.

Find out more about our reward and benefits package and equality, diversity and inclusion initiatives on our website.

Closing date: Thursday 18th September 2025, 3:59 PM

Interview date: To be confirmed

Start date: As soon as possible

The University of Sussex values diversity and welcomes applications from all backgrounds. Please note all work for this role must be undertaken in the UK.