HR Assistant – Apprentice

Job Description

The Role

We are seeking a motivated and customer-focused HR Assistant to join our People Development team. This is a fantastic opportunity to gain hands-on experience in Human Resources while completing a Level 3 Business Administration Apprenticeship delivered by HIT Training over 18 months.

As HR Assistant, you will be the first point of contact for internal and external customers, supporting the smooth delivery of People Development services. The role involves maintaining HR systems, coordinating training activities, and providing administrative support, while building your knowledge of HR through both on-the-job experience and structured learning.

Key Responsibilities

Act as the first point of contact for People Development enquiries.

Support the maintenance of the University’s eLearning system and produce reports.

Assist with the booking and organization of internal training courses.

Provide excellent administrative support to the People Development team.

Shadow and learn from colleagues across HR to gain a broad understanding of the function.

Apply your apprenticeship learning in real workplace situations and contribute to team improvement.

Apprenticeship Information

Apprenticeship: Level 3 Business Administration

Duration: 18 months

Training Provider: HIT Training

Support: You will be mentored by the People Development team, who will help you gain the skills, knowledge, and experience required for your portfolio and future career development.

Eligibility for Apprenticeship

To apply, you must:

Be aged 16 or over.

Not already be in full-time education.

Live in England.

Applicants will be required to complete Math and English diagnostic assessments and provide any information needed to confirm eligibility.

For more information, see: Becoming an apprentice – apprenticeships.gov.uk

For eligibility queries, contact the Apprenticeships National Helpdesk: 08000 150 400 | nationalhelpdesk@apprenticeships.gov.uk

Candidate Profile

Essential:

Strong communication and interpersonal skills.

Desire to provide excellent customer service.

Good administrative and computer skills.

Enthusiasm to learn and develop within HR.

Personal Qualities:

Reliable and organized.

Positive attitude and willingness to work as part of a team.

Commitment to completing the apprenticeship successfully.

Applications

Applicants must complete the online application form and write their supporting statement in their own words (applications written using generative AI will not be accepted).

Inclusion and Diversity

The University of Reading is committed to a diverse and inclusive workforce. We support the Athena SWAN Charter for gender equality, the Race Equality Charter, and champion LGBT+ equality. We are also a Disability Confident Employer (Level 2).

We welcome applications for job-share, part-time, and flexible working arrangements, which will be considered in line with business needs.

This version is concise, structured, and keeps all important details (eligibility, responsibilities, apprenticeship info, inclusivity statement).