Software Analyst Uk Visa Sponsorship

Job Description

Location:
Brighton, UK

Working Hours:
Full-time (up to 36.5 hours per week, 1.0 FTE). Flexible working arrangements may be considered, subject to business needs.

Salary:
Grade 6, starting from £34,132 to £38,249 per annum (pro rata for part-time roles).

Contract Type:
Permanent

The Role

We are seeking a motivated and skilled professional to join the Platforms Team – Core. This dynamic team provides second and third-line support for a range of critical enterprise applications used across the University, including systems for HR & Payroll, Finance, ITSM, Integrations, and Oracle-based tools (Zellis, Unit4, Ivanti, Dell Boomi, Oracle Web Forms), among others.

You will be responsible for supporting end users, resolving incidents, handling service requests, and addressing problems in a timely manner. You will collaborate closely with Software Administrators within the team and work with colleagues across IT Services and other University departments.

This position plays a key role in monitoring system performance, collecting user feedback, identifying areas for improvement, and enhancing user experience. It also contributes to ongoing security, compliance efforts, and legacy software consolidation initiatives.

About You

We’re looking for someone who:

• Is passionate about delivering exceptional customer service
• Thrives in a fast-paced, evolving environment
• Has experience supporting enterprise applications
• Can work independently and solve complex problems
• Brings excellent communication and collaboration skills
• Is detail-oriented and capable of simplifying complex technical issues for a broad audience

About the Division

Under the leadership of our Chief Digital Transformation Officer, we are embarking on a bold digital transformation programme. This long-term initiative, backed by strong senior support, will reshape how the University operates and delivers services.

Our vision includes modernising infrastructure, expanding accommodation capacity, and introducing cutting-edge digital systems to establish Sussex as a data-enabled institution of the future.

Learn more: IT Services & Sussex Projects: University of Sussex

Why Join Us?

Our picturesque 150-acre campus is located next to the South Downs, just off the A27. With easy access via public transport (Falmer train station and multiple bus routes), as well as dedicated cycling paths and a cycle-to-work scheme, commuting is convenient.

The University of Sussex is a globally recognised, research-led institution, driven by the talented people who work here. Whether in academic or professional services roles, our staff are at the heart of our success—and we’d love you to be part of it.

Explore our reward and benefits package.
Learn about our commitment to equality, diversity and inclusion.

Further Information

For informal enquiries, please contact Benjamin Hunt at b.hunt@sussex.ac.uk.

We value and celebrate the diversity of our community and encourage applications from all backgrounds.

Please note: All work must be conducted in the UK.

Visa Sponsorship:
This position may be eligible for visa sponsorship. See our Skilled Worker Visa information page for further guidance.

Key Dates

Closing Date: May 21, 2025, 2:59 AM

Interview Date: To be confirmed (interviews via MS Teams)

Expected Start Date: As soon as possible

Contract Duration: Permanent