Team Administrator(UK Visa Sponsorship)

Job Description

Make a Difference Behind the Scenes

An opportunity has opened within the Easington Community Mental Health Team for a motivated and organised Administrator. This role is central to keeping services running smoothly and ensuring patients feel welcomed and supported from the first point of contact.

As part of the front-of-house administrative team, you will interact daily with service users, carers, clinicians, and members of the public. Your attention to detail, professionalism, and calm approach will directly contribute to the quality of care delivered.

About the Trust

Tees Esk and Wear Valleys NHS Foundation Trust provides mental health and learning disability services across County Durham, Darlington, Teesside, North Yorkshire, York, and Selby.

The Trust supports individuals across the full spectrum of care — from early intervention and prevention to crisis response and specialist services. Its teams are committed to compassionate, recovery-focused care where every patient feels heard, respected, and involved in decisions about their treatment.

Your Role in the Team

This is more than a traditional clerical post. You will:

• Act as a welcoming first point of contact for patients and visitors.
• Provide day-to-day administrative support to clinical staff.
• Record and document information from daily team huddles accurately and promptly.
• Manage diaries, coordinate meetings, and produce minutes where required.
• Maintain and improve administrative systems and filing processes.
• Respond flexibly to urgent service demands from senior staff.
• Handle confidential information with discretion and professionalism.
• Strong organisational skills and the ability to manage competing priorities will be key to your success.

What We’re Looking For

Essential Qualifications

Level 3 qualification in a relevant field (or willingness to work towards Level 3 Business Administration).

Level 2 literacy and numeracy (GCSE Grade 4–9 / Grade C and above in Maths and English).
Applicants without certification must achieve the required standard during probation.

Essential Experience

• Administrative experience (diary management, filing, minute taking, data input).
• Customer service experience (face-to-face, telephone, written communication).
• Managing workloads and meeting deadlines.
• Setting up and maintaining office systems.
• Working independently and proactively.

Essential Knowledge

• Strong working knowledge of Microsoft Office.
• Understanding of confidentiality and data protection principles.
• Familiarity with standard office systems and procedures.

Desirable

• Business Administration Level 3.
• RSA Level 2 or equivalent.
• Experience within a clinical or NHS environment.
• Supervisory or financial handling experience.

Visa & Right to Work Information

Applicants must already have the Right to Work in the UK.

This post does not meet the salary threshold for Skilled Worker visa sponsorship, and the Trust cannot offer sponsorship for this role.

Official guidance:

• Skilled Worker visa overview
• Right to Work checks for employers
• Criminal record checks for overseas applicants
• Disclosure and Barring Service (DBS) guidance
• Rehabilitation of Offenders Act 1974 (Exceptions Order)

Safeguarding & Compliance

This role is subject to an enhanced Disclosure and Barring Service (DBS) check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.

All applicants must meet NHS pre-employment standards, including identity verification and reference checks.

Why Join?

Working within community mental health means being part of something meaningful. Your organisational skills will directly support clinicians in delivering safe, compassionate care to individuals at vulnerable moments in their lives.