Job Description
About the Role
University of Sussex Business School is looking for a Senior Education Manager to play a central role in delivering high-quality education services across a diverse and evolving academic portfolio.
This is a leadership position within professional services, where you will oversee a proactive and forward-thinking team. You’ll work closely with senior academic leaders, particularly Associate Deans responsible for Education & Student Experience and Global & Civic Engagement, helping to turn strategic priorities into effective operational delivery.
The role sits at the intersection of strategy, operations, and innovation, with a strong focus on continuous improvement, regulatory compliance, and enhancing the overall student journey.
What You’ll Be Responsible For
 Strategic & Operational Leadership
Support the delivery of key Business School strategies across education and engagement portfolios
Lead operational planning and implementation across multiple programmes and initiatives
Contribute to income diversification and portfolio development
 Team Management
Manage and develop a team of professional services staff
Create a positive, adaptable, and high-performing working environment
Encourage innovation and continuous improvement across processes
 Data & Decision-Making
Analyse data and reporting needs to support informed decision-making
Translate complex information into clear insights for senior stakeholders
Help shape evidence-based improvements in programme delivery
 Governance & Representation
Represent the Business School at Faculty and University committees
Ensure compliance with higher education regulations and quality standards
Support accreditation processes, including progress toward triple crown accreditation
About You
You are an experienced higher education professional who understands the complexity of managing academic programmes within a dynamic environment.
Key Requirements:
Strong background in academic administration or programme management
Experience working in a Business School or similar HE setting (preferred)
Ability to manage multiple priorities and deliver results in a fast-paced environment
Excellent communication skills, with confidence engaging senior stakeholders
What Sets You Apart:
A collaborative, solutions-focused mindset
Experience with quality assurance, accreditation, or regulatory frameworks
Ability to lead teams effectively and support strategic initiatives
Commitment to enhancing the student experience and service quality
About the Faculty
The University of Sussex Business School is a globally recognised, research-led faculty known for its interdisciplinary approach and real-world impact.
It includes five departments:
- Accounting and Finance
Strategy and Marketing
Management
Economics
Science Policy Research Unit (SPRU)
The School is committed to:
- Sustainable and responsible business education
High-impact research influencing policy and practice
Developing graduates who contribute meaningfully to society
Why Join This Role?
- Take on a key leadership role within a growing Business School
Be part of a collaborative and innovative professional services team
Contribute to major strategic goals, including global accreditation
Work in a supportive and forward-looking academic environment
Enjoy a campus location near the South Downs National Park
Additional Information
This is an internal-only opportunity
The role is eligible for Skilled Worker visa sponsorship (subject to eligibility)
Work must be undertaken within the UK
For informal enquiries, please contact Caroline Barrow.
Helpful UK Government Resources
For guidance on working in higher education and employment in the UK:
- Skilled Worker visa guidance
UK employment rights and responsibilities
Working in the UK (overview)
Higher education governance and regulation
Equality and diversity in the workplace