Patient Pathway Coordinator – Diabetes(UK Visa Sponsorship)
Job Description
About the Trust
Sherwood Forest Hospitals NHS Foundation Trust provides acute and community healthcare services to over 420,000 people across Nottinghamshire, Derbyshire, and Lincolnshire.
We are committed to fostering an inclusive and supportive workplace, offering opportunities for career development and ensuring staff wellbeing. Applications are particularly encouraged from Black, Asian, Minority Ethnic, and Disabled candidates, helping us reflect the diversity of the communities we serve.
Role Overview
The Patient Pathway Coordinator (PPC) for the Diabetes Service is responsible for ensuring smooth and efficient patient journeys from referral to discharge. This role is ideal for individuals looking to gain experience in PPC administration or explore a new clinical specialty.
You will work closely with the Senior Patient Pathway Coordinator and Consultant Team, serving as a key point of contact for patients and clinicians.
Key Responsibilities
- Act as the main contact for patients accessing elective hospital services, providing timely updates and guidance throughout their care pathway
- Support the Consultant Team with administrative and coordination tasks
- Monitor and manage patient pathways, ensuring efficient scheduling and follow-up
- Maintain compliance with Trust Standard Operating Procedures (SOPs) and administrative policies
- Uphold high standards of patient care, demonstrating a customer-focused and professional approach
Person Specification
Knowledge & Skills:
- Proficient in computer use, with accurate keyboard skills
- Familiarity with NHS administrative systems and processes
- Understanding of databases and spreadsheets (e.g., PAS, Excel)
- Awareness of confidentiality, data protection, equality, diversity, and health & safety
Qualifications:
- GCSEs (or equivalent) in English and Maths at grade C or above
- RSA II (or equivalent)
- Desirable: ECDL, AMSPAR, IHRIM diploma, shorthand skills
Experience & Attributes:
- Experience delivering quality customer service
- Knowledge of NHS processes and patient administration
- Ability to work flexibly and as part of a team
- Strong organizational skills and attention to detail
- Desirable: Supervisory experience or managing health & safety
Working Environment
- Full-time role (37.5 hours/week), with flexibility required for clinic demands
- Embedded in a multidisciplinary team providing excellent patient care
- Opportunities for professional development and skill-building
Visa Sponsorship & Eligibility
- This role is eligible for Skilled Worker visa sponsorship for applicants who require it.
Official Guidance:
- Skilled Worker visa – healthcare roles
- Shortage occupation list (for healthcare roles)
- NHS Agenda for Change pay and conditions
- NHS employment rights and policies
- Data protection in healthcare (Confidentiality & GDPR)
Application Guidance
- Online applications only; handwritten applications are not accepted
- Applicants may be prioritized if their current roles are at risk due to organisational change
- A Disclosure & Barring Service (DBS) check may be required for regulated activity roles
- AI-generated content may assist in writing applications, but personal statements must be truthful and reflective of actual experience
Summary
This is a unique opportunity to join the Diabetes Service team as a Patient Pathway Coordinator, ensuring high-quality care, smooth patient journeys, and excellent service delivery. You will gain valuable experience in NHS patient administration while contributing to the efficiency and success of clinical pathways.
