Job Description
JOB SUMMARY
We are excited to be searching for an experienced senior operational manager to join QEHB’s specialised Medicine team.
The post entails operationally overseeing and managing both Respiratory Medicine and Endocrinology, Diabetes, and Metabolism services, which are supported by a dedicated Matron and two clinical service leads.
To manage these specialised services, the selected applicant must be dedicated, organised, dynamic, and possess good leadership skills.
This is an interesting and high-profile position that is best suited to someone with extensive experience in performance delivery.
Please contact Phill Lyddon, Associate Director of Operations, before submitting your application to have an informal chat. Please contact Alina Shahid at 0121 371 4920 or via email at Alina.Shahid@uhb.nhs.uk.
Main responsibilities, tasks, and abilities required
*Assist the applicable Clinical Service Lead, Matrons, and Heads of Department in ensuring that each department within the assigned speciality has clearly defined performance objectives that are in line with the Division’s performance standards.
*Maintain effective reporting systems within the assigned speciality’s management team to accurately record and monitor performance against local and national targets.
*Collaborate with the Clinical Service Lead, Matrons/Heads of Department, and designated speciality clinical teams to routinely assess the effectiveness of care pathways and identify and implement ideas to improve performance and the patient experience.
*Provide regular performance reports to the Director of Operations, assuring that appropriate follow-up steps will be taken where necessary.
*To ensure that agreed-upon targets are met in order to continuously improve performance within the assigned specialisation and support delivery throughout the Division.
*Implement new and innovative business management techniques to increase the organisational efficiency of the allocated specialty/division.
*Provide expert help to the assigned speciality’s management team to improve service performance.
*Ensure that all workers in the allocated specialisation understand what is expected and are working together in successful teams to achieve the Trust’s vision.
Full JD/PS is attached.
About us.
We are acknowledged as one of the UK’s leading NHS Foundation Trusts. Our aim is to Build Healthier Lives, and we understand that we will require exceptional employees to achieve this.
Our dedication to our employees is to offer the ideal environment for them to work, and we are dedicated to:
Investing in the health and well-being of our employees, including a commitment to provide flexible working arrangements when possible;
We provide our employees with a wide range of training and development options to help them achieve their personal and professional goals.
UHB is committed to ensuring that our employees are treated fairly and feel like they belong by providing a friendly and inclusive atmosphere. This is about equal opportunity; eradicating all barriers, including prejudice, and ensuring that each individual member of staff reaches their full potential, achieves their goals, and thrives in their jobs. This isn’t just words. We’re taking action. Our dedication to an inclusive culture is embedded at all levels of the organisation, where every voice is heard, and is pushed by our varied and active staff networks, as well as the Fairness Taskforce, which is managed by our CEO. We foster a culture that encourages employees to oppose discriminatory behaviour and allows people to contribute their “full self” to a kinder, more connected, and bolder place to work.
University Hospitals Birmingham is a smoke-free hospital.
Job Description
*Please Note: For a complete job description for this position, please check the attached Job Description*
Person Specification
Qualifications
Essential
*GCSE/O Level: English and Maths Grade C or equivalent.
*Educated at the degree level or equivalent.
*Postgraduate qualifications or similar experience
Experience
Essential
*Extensive experience in a senior managerial and leadership role within an acute healthcare setting that is appropriate for the complexity and magnitude of the assigned area of responsibility.
*Knowledge and expertise leading significant change in patient services, resulting in concrete and sustainable gains.
*Experience forming and sustaining active partnerships with stakeholders in the development of services.
*Experience with improvement measurement systems and a grasp of the importance of measurement in performance enhancement.
*Experience directly managing and giving strategic direction to large numbers of expert staff/multidisciplinary service teams in bands 3–7.
*Experience managing individual and team performance by establishing targets, performance development plans, and appraisals.
*Experience implementing recruitment strategies and workforce development, including conducting skill mix reviews and succession planning.
*Experience with service redesign methodology.
*Has a thorough awareness of the evolving NHS environment and its influence on service delivery and staffing.
*Impact — employs a range of approaches to garner support for ideas, initiatives, and ideals.
*An understanding of how to use technology to help bring service improvements.
*Use absence management, sickness, disciplinary, and grievance policies in compliance with UHB HR policies.
*Utilises technical, nonverbal, and visual aids effectively.
Additional Criteria:
Essential
*Organisational skills: the ability to complete tasks within a specified time frame.
*Leadership — highly developed leadership and influencing abilities, with the capacity to inspire, encourage, and involve individuals and teams while ensuring that they understand the Trust’s and assigned speciality’s requirements.
*Ability to establish relationship and credibility with senior clinical and managerial teams in order to meet performance targets, deliver services, and implement change.
*Strategic and business planning—capable of thinking and planning strategically, tactically, and creatively, as well as gaining consensus on necessary ideas.
*Analysis — demonstrated numerical and analytical abilities.
*Ability to understand complicated problems and devise practical and workable solutions to them.
*Communication—relates to and communicates with all levels of personnel.
*Able to prioritise tasks in the face of competing pressures.
*Strong personal and team responsibility, as well as a clear awareness of the boundaries of assigned authority.
*Ability to work constructively with internal and external partners to establish the circumstances for successful partnership working.
* Extensive knowledge of practice and policy across a broad range of financial responsibilities, including the administration of budgetary expenditure up to $15 million.
*Presentation skills—presents concepts and ideas clearly so that others may grasp what is being expressed.
*Political acumen.
*Self-confidence — expresses one’s own point of view on topics; makes decisions without hesitation within one’s area of power and commits oneself and others accordingly.
*Flexibility — adjusts to achieve objectives in continually changing situations and environments.
*Self-motivated — has high internal work standards, sets challenging but doable goals, wants to do things better, and measures progress against targets.
*Strong dedication to transparency, honesty, and integrity in performing the function.
*A commitment to lifelong study and personal improvement.
*Motivation — fuelled by a real concern for the quality and appropriateness of patient care.
*Flexibility — discovers plausible alternative choices in planning and decision making, considers many options at the same time, and weighs their relative advantages and disadvantages.
Disclosure and Barring Service Check
This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, which requires a Disclosure application to be submitted to the Disclosure and Barring Service (previously known as CRB) to check for any past criminal conviction.
Certificate of Sponsorship
applicants from job seekers who require existing skilled worker sponsorship to work in the UK are encouraged and will be reviewed alongside all other applicants. For further information, visit the UK Visas and Immigration page.
From April 6, 2017, skilled worker applicants requesting for entrance clearance into the UK were required to show a criminal record certificate from each country where they had lived continuously or cumulatively for 12 months or more in the previous ten years. This requirement also applies to adult dependents (those over the age of 18).Guidance can be found here. Criminal background checks for international candidates.
For assistance with your application, contact:
Phill Lyddon
phill.lyddon@uhb.nhs.uk
01213714438