AV/IT Technician Uk Visa Sponsorship Available
Job Description
JOB SUMMARY
Job Purpose
As a member of the Audio-Visual Services (AV Services) team, you will support and maintain installed audio-visual learning systems, ensuring that students’ learning experiences are uninterrupted and uncompromised. Contribute to the study, development, and implementation of new and advanced audio-visual learning technologies, ensuring that the university’s teaching environments remain effective, relevant, and efficient as new technologies and teaching methods arise and evolve.
Main duties and responsibilities
1. Support and maintain audiovisual equipment in strategically positioned instructional areas. Proactively maintain learning spaces by administering remote monitoring systems, recording and maintaining accurate asset information, and implementing cyclical maintenance regimes; reactively support learning spaces by providing emergency end-user support and fault resolution to reduce the potential impact on student learning experiences.
2. Work with external suppliers and AV contractors, as well as specialist teams within information services such as the network infrastructure team, to plan and facilitate the integration of AV equipment into new and existing systems, including networked AV, control systems, projection, switching, and infrastructure. Ensure that installations match university standards and provide outstanding AV in learning environments.
3. Working independently or as part of a team, and organising team members as needed, to install and/or replace fully integrated AV systems and/or their component parts. Ensure that systems have been thoroughly tested and commissioned before they are used for teaching.
4. Provide end-users with support, advice, and training on how to use the many AV technologies available in learning environments. This will involve creating, updating, and revising user operational guidelines. Improving the student learning experience by ensuring that end users are familiar with and proficient in the use of audiovisual technologies.
5. Maintain current knowledge and awareness of current and developing technologies, best practices, and protocols related to learning space technology and IT infrastructure. Collaborate with internal and external contacts to ensure that learning space technologies are current and future-proof for the student and academic learning and teaching experience.
6. Contribute specialist knowledge to the development of learning space AV/IT design and practices. Ensuring that our technology offering fulfils end-user needs and contributes to the university’s strategic objectives.
7. As a part of the Audio-Visual Services (AV Services) team, you will provide audiovisual support, such as mixing audio for live lectures and university events.
8. Other tasks and duties as allocated to achieve the goals of the larger team, Information Services, and the University as a whole.
Knowledge, credentials, abilities, and experience
Knowledge/qualifications
Essential:
A1 Ability to demonstrate the competencies required to perform the duties associated with this level of post by acquiring the necessary knowledge and skills in a similar role, or Scottish Credit and Qualification Framework level 8 (Scottish Vocational Qualification level 4, Higher National Diploma) or equivalent, e.g., CTS standard in AV or IT and experience of personal development in a similar role supporting relevant systems.
A2 Technical AV and IT networking competence related to the activities of this position.
A3 Working understanding of Microsoft Windows and antivirus configuration software such as Extron Global Configurator.
A4 Experience providing services in a customer-focused atmosphere.
A5 Understanding of network protocols and principles.
A6 Understanding of audio mixing best practices and commissioning principles.
Skills
Essential:
C1 Ability to demonstrate personal initiative, self-motivation, judgement, and well-developed technical and problem-solving abilities, working logically through complex problems from information gathering to satisfactory resolution, including the ability to know when to enlist the assistance of others with specialised skills or more experience.
C2 Ability to communicate clearly and supportively with a wide range of users of space equipment who have varying levels of technical understanding.
C3 Well-organized to fulfil job-related schedules and deadlines.
C4 Demonstrates the ability to effectively convey skills and knowledge to colleagues, other professionals, and students using technological equipment and platforms.
C5 Demonstrates exceptional written, oral, communication, and numerical skills.
C6 Capability to function without direct supervision under pressure.
C7 Capability to collaborate and contribute as part of an AVIT technical support team.
Experience
Essential:
E1 Experience with integrated AV system installations.
E2 Demonstrated operational and technical understanding of appropriate integrated AV systems, including installation, maintenance, and support of networked AV equipment.
E3 Understanding the operation and structure of networked audiovisual systems in installed contexts.
E4 Experience communicating with external stakeholders, particularly AV contractors.
Desirable:
F1 Experience with organising timed events utilising proprietary scheduling software.
F2 Sound technical foundation, including understanding of current standards and improvements in audio-visual technologies.
F3 Proven technical IT experience, including practical knowledge of IP networking.
F4 Understand the pedagogical benefits of lecture recording.
F5 Experience with a customer-focused service delivery environment.
Terms & Conditions.
The annual salary for Grade 6 will be £32,332 – £36,024.
This position is full-time and open-ended.
As a member of Team UofG, you will be part of a globally changing, inclusive community that values ambition, excellence, integrity, and curiosity.
The University of Glasgow is responsible for ensuring that all personnel are eligible to reside and work in the UK. If you need a Skilled Worker visa to work in the UK, you must first complete the visa route’s eligibility conditions before being awarded a Certificate of Sponsorship.
Please keep in mind that if tradeable points are allowed under the Skilled Worker visa criteria, this post may be eligible for sponsorship. For further information, go to https://www.gov.uk/skilled-worker-visa.
As a respected part of our team, you should expect:
1 A friendly and engaging organisational culture in which your skills are fostered and cultivated, and success is celebrated and shared.
2 An good employment package with generous terms and conditions, including 41 days of leave for full-time employees, a pension (pension handbook: https://www.gla.ac.uk/myglasgow/payandpensions/pensions/), benefits, and discount packages.
3. A flexible approach to employment.
4 A commitment to your health and well-being, including a complimentary 6-month UofG Sport membership for all incoming University personnel (https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/).
We think that we can only attain our greatest potential by combining the talents of everyone. Our ideals prioritise equality, diversity, and inclusion. Applications are encouraged from all members of our communities, particularly those from the Black, Asian, and Minority Ethnic (BAME) groups, as well as those with other protected characteristics who are underrepresented at the University. Read more about how the University encourages and integrates all aspects of equality and diversity into our community at https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We support the concepts of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and have bronze, silver, and gold awards throughout the University.
We are investing in our company, and we will also invest in you. More information can be found on our website at https://www.gla.ac.uk/explore/jobs.
