Information Assistant

Job Description

About the Role

We are recruiting a Library Assistant to join our Library and Culture Services team on a full-time, term-time only contract. This role supports the University’s research and teaching by helping to ensure academic resources are accessible and available on an equitable basis.

You will provide frontline support to staff and students, maintain library resources, and deliver excellent customer service across our library services. The role involves a mix of on-campus and home working, with flexibility to be agreed with your line manager. Occasional work on Bank Holidays and University Closure Days may be required.

Key Responsibilities

Support students and staff in accessing library services and resources.

Maintain and manage academic resources to ensure accuracy, availability, and equity of use.

Deliver high-quality customer service, responding to enquiries and resolving issues.

Collaborate with colleagues across the University to ensure smooth library operations.

Contribute to service improvements and adapt to changes in the information environment.

About You

We are looking for someone who is:

An adaptable team player and quick learner.

Confident with IT and digital tools.

Able to work independently, accurately, and under pressure.

Skilled in communication and customer service.

Familiarity with Higher Education information systems or bibliographic data is an advantage.

About the University of Exeter

The University of Exeter is a member of the Russell Group of research-intensive universities and ranked among the top 200 universities globally (THE & QS 2024). We are Gold-rated in the Teaching Excellence Framework 2023, excelling in Student Experience and Student Outcomes.

With more than 30,000 students and 7,000 staff from over 150 countries, we are committed to excellence in research, education, and impact, alongside a strong focus on Equality, Diversity, and Inclusion (EDI).

Benefits

We offer a wide range of benefits, including:

Flexible working options.

Generous holiday allowance.

Competitive pension scheme.

Discounts at leading retailers.

On-site gyms and cycle-to-work scheme.

Leading parental leave policies, including up to 26 weeks of full pay for maternity, adoption, and shared parental leave.

Beautiful campuses in Exeter and Cornwall.

Visa Information:
This post does not qualify for Skilled Worker visa sponsorship. Applicants must already have the right to work in the UK. Details: UKVI Work Visas
.