Engagement Officer(UK Visa Sponsorship)

Job Description

Make a Measurable Difference to Student Success

We are seeking a proactive and data-confident Engagement Officer to join the Study Advice team within the Library at the University of Reading. This role plays a vital part in supporting students on the Home Foundation Year pathway—ensuring they remain engaged, supported, and positioned to achieve their academic potential.

Working in a collaborative and forward-thinking environment, you will combine analytical expertise with empathetic communication to help students navigate challenges and stay on track.

What You’ll Be Doing

This is a role that blends data insight with human connection. You will:

• Lead the collection, interpretation, and monitoring of engagement, attainment, and progression data for Home Foundation students.
• Identify patterns that indicate potential academic risk and take early, supportive action.
• Make first contact with students who may benefit from additional guidance, arranging timely referrals where needed.
• Prepare analytical reports to support institutional planning, monitoring, and quality assurance.
• Contribute to refining processes that enhance student engagement and academic performance.
• The position is based in the Library at the Whiteknights campus, a welcoming and professional setting that values staff development and continuous improvement.

About You

• We are looking for someone who is both analytical and approachable. You should demonstrate:
• An A-level in a maths-based subject or strong practical experience in data analysis.
• Confidence in handling and interpreting numerical data to identify meaningful trends.
• Excellent communication skills, with the ability to engage sensitively and professionally with students and staff.
• An understanding of factors influencing student engagement and academic achievement.
• Strong organisational skills and the ability to manage competing priorities.
• Experience in a student-facing, advisory, or customer-focused role.
• The ability to produce clear written reports grounded in data analysis.
• A genuine interest in improving processes and supporting continuous development.

Skilled Worker Visa Information

Sponsorship under the Skilled Worker Route may be available depending on eligibility and the applicable SOC code. Candidates considering this route must ensure they meet the UK points-based immigration requirements before applying.

For official guidance, please refer to:

• Skilled Worker visa overview
• Points-based immigration system
• Eligible occupations and SOC codes
• Applying to work in the UK
• Right to work checks

Our Commitment to Inclusion

The University of Reading is proud to foster an inclusive workplace. We actively support equality initiatives including the Athena SWAN Charter, the Race Equality Charter, and LGBT+ inclusion. As a Disability Confident Employer (Level 2), we welcome applications from individuals requiring reasonable adjustments.

Flexible working arrangements, including job-share and part-time options, will be considered in line with operational requirements.