Data and Enquiries Manager(UK Visa Sponsorship)

Automotive Jobs
Uk
February 12, 2026
Full Time Part Time Permanent
Apply Now

Job Description

Shape the First Impression of Sussex

We are seeking a confident and analytical leader to take on the role of Data and Enquiries Manager within the Communications, Engagement and Advancement (CEA) Division.

This position sits at the intersection of student recruitment, customer service excellence, and strategic data insight. You will lead a small team responsible for delivering a responsive and accurate enquiry service to prospective undergraduate and postgraduate students, ensuring that every interaction reflects the University’s values and professionalism.

Beyond service delivery, you will use data to inform strategy — transforming complex applicant information into clear, actionable insights that guide senior decision-making and continuous improvement.

What You’ll Be Doing

Leading the Enquiries Function

  • Oversee email and telephone enquiry responses to ensure accuracy, consistency, and high-quality service
  • Develop team capability and maintain performance standards
  • Step in to handle front-line enquiries during peak periods when required

Recruitment & Engagement Activity

  • Plan and manage call campaigns and recruitment events
  • Oversee registration processes to ensure accurate and secure data capture
  • Ensure all data handling complies with GDPR and institutional standards

Data Analysis & Reporting

  • Extract, analyse and interpret data from multiple internal systems
  • Produce clear and insightful reports for senior leadership
  • Identify trends across pre-applicant and applicant pipelines
  • Contribute to institutional service improvements and growth strategies

This is a role that combines operational delivery with strategic oversight — ideal for someone who enjoys both managing people and working directly with data.

About You

You will be an experienced team leader with a strong analytical mindset and a commitment to excellent customer service.

We are particularly interested in candidates who can demonstrate:

  • Proven experience managing staff and maintaining service quality
  • Advanced data analysis skills and confidence working across multiple systems
  • Ability to translate complex data into clear reports and recommendations
  • Understanding of, or willingness to develop expertise in, UK undergraduate and postgraduate admissions processes
  • Confidence working within GDPR requirements
  • Strong organisational skills and attention to detail

You will be equally comfortable reviewing performance dashboards as you are answering prospective student queries during busy recruitment cycles.

About the Communications, Engagement and Advancement (CEA) Division

The CEA Division plays a central role in supporting the University’s success and growth.

We:

  • Work closely with academic schools and global partners to attract outstanding students
  • Support institutional growth strategies through evidence-based planning
  • Maintain meaningful, lifelong relationships with alumni and supporters
  • Contribute to the philanthropic support that enables Sussex research and innovation
  • Your work will directly influence recruitment effectiveness, student experience, and institutional decision-making.

Why Join the University of Sussex?

Set within 150 acres near the South Downs National Park, our campus offers:

  • Easy access via Falmer train station (5-minute walk)
  • Multiple on-campus bus stops
  • Dedicated cycling paths and cycle-to-work scheme
  • A research-led, internationally recognised environment

Sussex is committed to equality, diversity, and inclusion, and values the contribution of professional services colleagues as much as academic staff. Our people are at the heart of what makes the University successful.

Key Dates

  • Closing Date: 23 February 2026 (3:59 PM)
  • Interview Date: To be confirmed
  • Expected Start Date: March 2026
  • Contract Type: Permanent

Eligibility & Visa Information

  • This role may be eligible for Skilled Worker visa sponsorship.
  • SOC Code: 3544 – Data Analysts
  • Going rate: £34,900

Eligibility will depend on salary offered, tradeable points, and whether an applicant holds existing Skilled Worker sponsorship (particularly if issued before 22 July 2025). The role is classified at RQF Level 3–5.

All work must be undertaken within the UK.

For official government guidance, please refer to:

Related Jobs