Job Description
About the Role
We are seeking a dedicated Clinical Team Administrator to join our Health & Justice Mental Health Treatment Requirement Team at Lanchester Road Hospital, Durham. This role provides a fantastic opportunity to support multi-disciplinary teams in delivering high-quality, patient-centered care.
As a Clinical Team Administrator, you will be the first point of contact for healthcare professionals and internal enquiries. Your work will ensure that communication flows seamlessly within the team and across departments, supporting both clinical and administrative operations.
This position is ideal for someone who thrives in a varied and dynamic environment, enjoys problem-solving, and wants to contribute to a team making a meaningful impact on patient care.
Flexible working options are available.
Note: Applicants must have the Right to Work in the UK
as this role does not qualify for Skilled Worker visa sponsorship (Skilled Worker visa – GOV.UK)
Key Responsibilities
- Act as a primary contact for clinical enquiries, responding in a professional and timely manner
- Support diary management and appointment coordination for clinicians
- Organize, minute, and distribute agendas and papers for meetings
- Maintain accurate and up-to-date patient case files, liaising with other departments as needed
- Perform general office duties including filing, photocopying, and ordering supplies
- Ensure compliance with data protection regulations (Data Protection – GOV.UK) and confidentiality standards
Person Specification
Qualifications:
- Essential: Level 3 qualification in a relevant field or equivalent experience, or willingness to work towards Level 3 in Leadership and Management
- Essential: Level 2 literacy and numeracy (or equivalent GCSE/ O Level)
- Desirable: RSA Level 2 or equivalent administrative/secretarial qualification, experience in clinical settings
Experience:
- Essential: Administrative experience including diary management, filing, meeting coordination, data entry, and organizing workloads
- Essential: Customer service experience (face-to-face, correspondence, telephone)
- Desirable: Supervisory experience, handling finances, or NHS-related administrative experience
Knowledge & Skills:
- Essential: Proficiency in Microsoft Office applications (Microsoft Office Skills – GOV.UK guidance)
- Essential: Understanding of office systems, data protection, and confidentiality
- Desirable: Knowledge of NHS systems and processes
Abilities & Attributes:
- Strong organizational and time management skills
- Ability to work autonomously and proactively
- Excellent communication skills, both written and verbal
Benefits & Working for Us
Sherwood Forest Hospitals NHS Foundation Trust offers:
- Generous NHS Pension Scheme (NHS Pensions)
- Annual leave of 27 days plus bank holidays (pro-rated if part-time)
- Opportunities for career development, training, and progression (NHS Careers – Training & Development)
- Recognition programs such as Greatix and Star Awards for outstanding performance
- A supportive, inclusive, and flexible working environment (Equality Act 2010 – GOV.UK)
Additional Information
- This post requires a Disclosure & Barring Service (DBS) check: DBS Checks – GOV.UK
- Overseas applicants may require criminal record checks: Criminal records for overseas applicants – GOV.UK
- Applicants must provide proof of current UK professional registration where applicable
How to Apply
Applications should be submitted before 19 February 2026. Shortlisted candidates will be contacted for interview.