Job Description

About the Role

This is a pivotal role within the People Services team at NCIC, supporting a compassionate, values-driven approach to managing employee relations and people issues across the Trust. You’ll work closely with managers and HR colleagues to promote a culture of support, fairness, and continuous improvement in staff wellbeing and organizational behavior.

You will provide expert HR advice, coaching, and case management support to managers on a range of complex people issues including performance, conduct, interpersonal conflicts, sickness absence, and policy compliance. Your work will contribute directly to embedding a restorative, person-centered culture across the Trust.

Key Responsibilities

• Provide complex and sensitive advice on people management cases, including performance, conduct, absence, bullying and harassment.

• Use a coaching approach to support and develop line managers in handling HR matters effectively.

• Interpret and apply HR policies and procedures to real-world scenarios.

• Coordinate and attend case management meetings, including hearings and investigations.

• Work collaboratively with the People Services Business Partner to support trust-wide culture and process improvements.

• Contribute to sickness absence reduction strategies and other HR-led projects.

• Support consistent decision-making and compliance with employment law and best practice.

What We’re Looking For

• Proven experience in a HR advisory or business partnering role within a complex organization (NHS or public sector experience desirable).

• Strong knowledge of employment law, HR policies, and employee relations case management.

• Ability to build positive relationships with managers, staff, and trade union representatives.

• Confident in providing expert guidance on sensitive and complex issues.

• Excellent organizational and communication skills.

• A values-led, people-focused mindset with a commitment to compassionate and restorative HR practices.

About NCIC

North Cambria Integrated Care NHS Foundation Trust is committed to providing high-quality, safe, and compassionate healthcare services in rural and remote areas. Our core values guide everything we do:

• Clinically-led services

• Safety and quality at our core

• Positive patient experiences

• A supportive and inclusive workplace

• Responsible financial management

We’re also part of a regional ambition to become the greenest healthcare system in England by 2030.

Additional Information

• Right to Work: Applicants must meet UK visa sponsorship eligibility under updated government policies. Please confirm your eligibility before applying.

• Disclosure & Barring (DBS): This role may require a DBS check. Costs will be deducted from salary if applicable.

• Disability Confident Scheme: Candidates who meet all essential criteria and apply under this scheme are guaranteed an interview.

• Relocation Support: Available for eligible candidates relocating for certain posts.

• Interview Process: Shortlisted candidates will be notified via their Trace account to select an interview slot.

Staff Benefits

• Generous annual leave: Starting at 27 days, rising to 33 after 10 years

• Flexible working options

• NHS pension scheme

• Retail and leisure discounts via NHS schemes

• Employee Assistance Program  (EAP) – confidential support for work and personal challenges

• Professional development opportunities

• Lease car scheme (subject to role eligibility)

How to Apply

Please ensure your application clearly demonstrates how you meet all essential criteria. Early applications are encouraged, as this post may close before the advertised deadline if a high volume of suitable applications is received.