Porter/Housekeeper(UK Visa Sponsorship)

Job Description

Position Overview

An opportunity has arisen for motivated and reliable individuals to join the Hotel Services team as a Porter/Housekeeper at Roseberry Park Hospital in Middlesbrough. This role is an important part of maintaining a safe, welcoming, and hygienic healthcare environment for both patients and staff.

The successful candidate will support day-to-day operational services including cleaning, portering, and basic catering duties across clinical, office, and communal areas. Working within a multidisciplinary healthcare setting, the post holder will interact respectfully with patients and carers, many of whom may be experiencing mental health conditions or learning disabilities.

Applicants should be committed to delivering excellent service, supporting recovery-focused care, and promoting a positive environment throughout the hospital.

Please note: Candidates must already have the legal right to work in the UK, as this role does not qualify for Skilled Worker visa sponsorship.

About the Employer

This role is offered by Tees Esk and Wear Valleys NHS Foundation Trust, a specialist provider of mental health and learning disability services across:

• County Durham and Darlington
• Teesside
• North Yorkshire
• York and Selby

The Trust delivers a wide range of services from community-based prevention programmes to crisis intervention and specialist care. Teams work closely with patients, carers, and community partners to ensure individuals receive compassionate and effective mental health support.

Main Responsibilities

Cleaning and Environmental Services

• Maintain cleanliness across patient areas, offices, and communal spaces.
• Carry out routine and deep-cleaning tasks using approved cleaning materials.
• Operate mechanical cleaning equipment safely, such as floor scrubbers and carpet cleaners.

Portering Duties

• Support internal transport of equipment, supplies, and materials within the hospital.
• Assist departments with operational tasks related to facility support services.

Catering Assistance

• Help with basic food preparation and service when required.
• Ensure kitchen equipment is cleaned and maintained according to hygiene standards.

Patient Interaction

• Communicate respectfully with patients, carers, and colleagues.
• Promote dignity and respect for individuals receiving care within mental health and learning disability services.

Service Improvement

• Participate in quality improvement initiatives across Hotel Services.
• Support the Trust’s commitment to continuous improvement and high service standards.

Working Pattern and Location

• Workplace: Roseberry Park Hospital, Marton Road, Middlesbrough
• Working Hours: Between 6:00 AM and 6:00 PM
• Schedule: May include weekends and bank holidays
• Flexibility is important, and staff may occasionally be required to work additional hours when necessary.

Essential Requirements

Qualifications

Candidates should have:

• Food Hygiene Certificate Level 2 (or willingness to achieve within 12 months)
• Level 2 Literacy and Numeracy skills
• ITQ Level 2 qualification or equivalent

Experience

Applicants must demonstrate experience in:

• General cleaning duties
• Safe use of cleaning materials and equipment
• Working or volunteering in a mental health or learning disability setting
• Portering tasks within a service environment

Knowledge

Candidates should understand:

Health and Safety procedures

• COSHH (Control of Substances Hazardous to Health) regulations
• National healthcare cleaning standards
• Deep-cleaning processes
• Patient-Led Assessment of the Care Environment (PLACE)
• Confidentiality requirements in healthcare services

Desirable Criteria

The following would be beneficial but not essential:

• NVQ Level 2 in Housekeeping or a related qualification
• Experience working in a hospital environment

Key Skills

Applicants should demonstrate the ability to:

• Follow procedures and organisational protocols
• Maintain high standards of cleanliness and hygiene
• Use cleaning machinery and kitchen equipment safely
• Communicate effectively with staff and patients
• Prioritise tasks and manage time efficiently
• Demonstrate attention to detail in all tasks
• Apply safe breakaway techniques where necessary

Induction and Training

Successful applicants will complete a five-day induction programme before beginning their role. The location of this training will be confirmed prior to the start date.

Background Checks

This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, meaning the successful candidate must undergo a criminal record check through the Disclosure and Barring Service.

Right to Work and Immigration Information

Applicants must already hold the legal right to work in the UK. This role meet the salary or eligibility criteria for Skilled Worker visa sponsorship.

These resources explain employment rights, immigration requirements, and background check processes for working in the UK.