Assistant Director of Operations – BNSSG(UK Visa Sponsorship)
Job Description
About the Role
The Assistant Director of Operations is a senior leadership position, acting as the local face of SWASFT for their county. This role is pivotal in ensuring high-quality, patient-centered care, delivering operational excellence, supporting staff experience, and meeting performance targets.
As a senior role model, you will embed SWASFT’s values—One Team, Compassion, and Innovation—throughout your leadership style, while leading teams to drive service improvement, quality, and efficiency across all operational areas.
You will be accountable for:
- Operational planning and delivery of ambulance and urgent care services across your county.
- Staff leadership and engagement, ensuring a supportive and professional environment.
- Collaborative relationships with stakeholders including NHS partners, local authorities, and voluntary sector organisations.
- Continuous improvement, championing innovation and best practice in patient care.
This role requires a dynamic, highly motivated leader with exceptional communication, problem-solving, and strategic management skills to oversee complex services and deliver tangible improvements for patients and communities.
Key Responsibilities
- Lead operational teams to deliver safe, timely, and effective emergency and urgent care across the county.
- Promote a culture of quality, safety, and innovation within the service.
- Monitor and evaluate performance metrics, ensuring continuous improvement.
- Drive service development initiatives, including embedding new models of care and digital technologies.
- Represent SWASFT at local, regional, and national forums, advocating for the Trust’s priorities.
- Mentor, support, and develop staff to enhance skills and career progression.
- Ensure compliance with regulatory standards, legal frameworks, and NHS policies.
Working at SWASFT
South Western Ambulance Service operates across 10,000 square miles, responding to 2,650 incidents per day. The Trust employs over 6,000 staff and works closely with 575+ volunteers, providing emergency and urgent care services 24/7, 365 days a year.
We offer a culture of professional development, staff engagement, and innovation, underpinned by our five-year strategy focused on continually improving patient care.
Benefits
- Competitive NHS salary (NHS Pay Scales)
- Standard 37.5-hour working week
- Generous annual leave: 27 days plus public holidays, rising to 29 days after 5 years, 33 days after 10 years
- Pay enhancements for out-of-hours, shifts, and overtime
- NHS Pension Scheme (NHS Pensions)
- Career progression and professional development opportunities (NHS Careers)
- Car leasing scheme and free parking across Trust sites
- Cycle-to-work and other salary sacrifice schemes (Gov Cycle to Work Scheme)
- Access to a wide range of employee discounts (Blue Light Card)
- Supportive staff networks and wellbeing initiatives
Visa and Right to Work
This role qualifies for Skilled Worker visa sponsorship under current UK Home Office regulations. Applications are welcomed from candidates who require sponsorship.
- Skilled Worker Visa Guidance
- Right to Work in the UK
- Disclosure and Barring Service (DBS) Checks
- Rehabilitation of Offenders Act 1974
- NHS Employers – Employment Standards
