Job Description
JOB SUMMARY
Are you an experienced Office Manager in Southampton who excels in providing high-quality business support services and delivering a flawless experience to stakeholders and clients? If you’re ready to set the bar for legal office administration, now is the time to shine!
Join our ambitious legal practice and manage a devoted team to ensure that each client has an amazing experience.
About the Role
As an Office Manager at our firm, you will be at the core of operations, overseeing the efficient delivery of Business Support Services to our internal and external customers while collaborating with internal stakeholders, including our Events Team.
Your position will be critical in upholding standards, facilitating change, and achieving outcomes effectively. You’ll have the assistance of our Central Office Services Manager and Facilities Manager as needed, and you’ll be in charge of a number of functions ranging from reception and business services to health and safety compliance.
Key responsibilities:
- Daily Operations: Manage and supervise the Business Services team to prioritise tasks, fulfil service levels, and ensure quality.
- Management reporting: Collect KPI data to drive operational excellence.
- Collaboration: Work with the IT and Business Services teams to provide a consistent, exceptional experience.
- Resource Management: Keep office supplies stocked and coordinate office transfers with the Facilities Manager.
- Event Execution: Work with the Events Manager to create professional and cost-effective events.
- Client Communication: Build relationships and manage expectations to provide exceptional service.
- Team Development: Recruit, train, and manage employees to create a high-performance team.
- Health and safety: Ensure compliance and serve as a fire marshal, conducting risk assessments and upholding safety standards.
Skill and Attributes:
- Proven experience providing commercial services in a professional environment.
- Excellent organisation, prioritising, and problem-solving abilities.
- Strong communication skills and the ability to establish positive working connections.
- IOSH qualification is desired but not necessary.
- IT, audiovisual, and office equipment expertise.
- Able to work at our Southampton office for 36.25 hours each week between 08:00 and 18:00.
Apply today and take the next step in your career with Foot Anstey while providing excellent service and making a meaningful difference!
Pre-employment screening.
Successful applicants will be required to go through a pre-employment screening process that includes a financial integrity check and a DBS check. If you have any concerns or queries, please contact our Talent Acquisition Team at recruitment.team@footanstey.com.
Eligibility to work in the UK
Eligibility to work in the UK will be checked during the final phases of the selection process. All candidates must be able to demonstrate their eligibility to work in the UK, which may involve meeting the Home Office’s Visa sponsorship conditions. Before applying for a Skilled Worker visa, candidates should review the Home Office’s eligibility criteria and stay current on legal developments.
Our offer to you.
In exchange for your efforts, you can expect significant opportunities for personal and professional development. We encourage people to participate in our popular and well-supported coaching and mentorship programmes, which connect them to colleagues at all levels of the organisation. We promote emotional and physical well-being through our weekly Lifestyle Hour, 28 days of annual leave, a day off for your birthday, and a sabbatical every five years. You may also buy vacation and manage your benefits using our advanced site, which allows you to customise your entire reward package based on what you value the most. As part of this, you can make recurring or one-time gifts to our charitable foundation and participate in our CSR programme, which allows you to interact with community-based activities (as a team or individually) twice a year to give back where you believe it counts.Find out more about our benefits at Foot Anstey.
Why Foot Anstey?
Foot Anstey, one of the UK’s fastest growing law firms, believes in assisting clients and individuals in achieving their goals, thereby opening up new and exciting opportunities. Our team of business and legal consultants is driven by knowing our customers’ objectives and working with them and other experts to achieve solutions. By being our clients’ most trusted advisor, we help them realise their goals. What we do and how we do it are both equally significant. Our beliefs determine how we interact with our clients and each other on a daily basis, and we believe that our culture and environment set us different.
Over the years, we’ve evolved from a high-street enterprise to a prominent regional and national player, working with top brands and individuals in six core sectors: private equity, retail and consumer, energy and infrastructure, Islamic finance, developers, and private wealth. Our strategy of increasing market share by satisfying client needs, investing in and growing high-quality staff, and leveraging technology and innovation to improve our services has resulted in tremendous growth. We presently operate from seven offices in Truro, Plymouth, Exeter, Taunton, Bristol, Southampton, and London.
Our people are critical to our success in every aspect of the business. We actively support our employees’ objectives by providing meaningful employment with balanced rewards that have been carefully structured to prioritise personal well-being. We provide ongoing chances for assistance and professional growth through our Talent growth programme and Digital Skills Academy, and we believe in enabling one another to achieve our goals while striving to create a progressive and inclusive workplace. Being forward-thinking, we are open to considering flexible working arrangements for all of our open positions, with over 40% of our current employees having a permanent flexible working arrangement. In addition, our remarkable suite of flexible benefits will allow you to choose what is most important to you.
Creating a diverse and inclusive workplace is critical to fulfilling our goal, and we were thrilled to receive the National Equality Standard for the second time in 2021. We believe that this is at the heart of our values and extends far beyond our rules; it is something we consider in everything we do, from the composition of our client teams to enabling employees to reach their full potential and our leadership. We want to help our clients and employees achieve their goals regardless of their background, gender, ethnicity, beliefs, sexuality, or other non-work-related issues. We advocate and inspire aspiration in everyone we work with. As such, we actively welcome submissions from all appropriately competent individuals, regardless of any legally protected traits. If you apply for this position, you may be asked to respond to our diversity and social mobility monitoring questions; however, please rest assured that any responses you submit will be kept completely anonymous and confidential, and will have no bearing on your candidature.