Transplant Administrator(UK Visa Sponsorship)

Job Description

Overview of the Role

Cambridge University Hospitals (CUH) NHS Foundation Trust is seeking a highly organised and proactive Transplant Administrator to join the Transplant Directorate. This role is vital in supporting the smooth running of the service and ensuring high-quality administrative coordination for patients, staff, and external partners.

This opportunity is ideal for an individual with strong communication skills, excellent organisational ability, and confidence managing varied administrative responsibilities in a busy clinical environment. You will work both independently and collaboratively, managing your workload, prioritising effectively, and supporting colleagues across the team.

Key Responsibilities

The post holder will:

• Deliver comprehensive administrative support to the Transplant team
• Communicate professionally with patients, colleagues, external organisations and clinical departments, both face-to-face and via telephone
• Manage and prioritise incoming work, ensuring timely and accurate completion
• Support Consultants, Transplant Coordinators and the Line Manager with tasks necessary for efficient service delivery
• Contribute to maintaining effective office and data systems, ensuring confidentiality and high standards of accuracy
• Undertake additional duties within the scope of the role to ensure continuity of service
• A full outline of duties is available in the Applicant Information Pack.

About Cambridge University Hospitals

Cambridge University Hospitals NHS Foundation Trust includes Addenbrooke’s Hospital and The Rosie Hospital, providing world-leading services for local, regional, national and international patients. With more than 13,000 staff, CUH is recognised for delivering safe, kind and excellent care.

The Trust actively promotes:

• A diverse, inclusive and supportive workplace
• A commitment to staff wellbeing and flexible working
• Opportunities for development, training, and career progression
• CUH’s values – Safe, Kind, Excellent – shape the way our staff work, collaborate and support patients.

Working at CUH – Benefits

Employees at CUH have access to a wide range of staff benefits, including:

• Reduced-cost staff bus travel and free Park & Ride routes to the hospital sites
• Subsidised on-site parking for eligible staff
• A 24/7 catering service with reduced-cost meals
• Dedicated staff rest and wellbeing spaces
• Access to gyms, shops, and on-site nurseries
• Flexible working options such as job-share, part-time hours, and flexible start/finish times
• Interviews for this post are scheduled for 16 December 2025.

Visa & Eligibility Information

In line with Home Office regulations, CUH cannot offer sponsorship for this role. Additionally, UK law prevents full-time permanent roles from being filled by applicants on a Student Visa, unless they have applied for or secured a Graduate Visa before employment begins.

Person Specification

Qualifications

Essential:

• A Level education or Level 3 Business/Admin/IT qualification (or equivalent experience)
• GCSE English and Maths at Grade 4/C or above
• Touch typing skills
• Secretarial qualification (RSA III) or equivalent experience

Desirable:

• IT Specialist or Health Informatics qualification
• Medical Terminology certificate

Experience

Essential:

• Strong background in administrative roles within a busy environment
• Experience managing workload, meeting deadlines and prioritising tasks
• Customer service experience, including handling challenging situations
• Data entry, report production and use of Microsoft Office
• Administrative tasks such as minute-taking, diary management and audio typing
• Ability to allocate and monitor tasks for others

Desirable:

• Experience using EPIC electronic patient record systems
• Previous NHS experience
• Experience managing difficult conversations professionally
• Knowledge

Essential:

• Understanding of confidentiality, data protection and information security
• Working knowledge of customer service principles
• Familiarity with general office procedures

Desirable:

• Knowledge of NHS Trust IT systems
• Understanding of medical terminology

Skills

Essential:

• Strong interpersonal and communication skills
• Ability to organise and manage competing deadlines
• Ability to work under pressure and adapt to change
• High attention to detail
• Ability to work autonomously and use initiative
• Effective teamwork skills
• Ability to appropriately handle confidential material

Desirable:

• Touch typing skills

Other Requirements

• Commitment to embodying CUH’s values of Safe, Kind, Excellent
• This role requires a Disclosure and Barring Service (DBS) check
• Skilled Worker Visa sponsorship is not available for this post