2026 – Bloomberg Customer Support (UK Visa Sponsorship Available)

Job Description

About Bloomberg

Bloomberg is a global leader in financial information, news, and analytics, empowering decision-makers with real-time data and insights. Serving over 325,000 subscribers worldwide, Bloomberg combines cutting-edge technology with expert analysis to support capital markets, asset management, and financial services.

At Bloomberg, you’ll join a dynamic, collaborative environment, where innovation, inclusivity, and customer service excellence are at the core of everything we do

Role Overview

As a Customer Support Specialist, you will provide high-quality technical assistance and support to Bloomberg clients, including CEOs, fund managers, and executives. Your role will focus on two main areas:

Client Support & Workflow Management

• Install, configure, and maintain Bloomberg terminals and proprietary hardware (keyboards, biometrics).
• Resolve client issues related to software, hardware, and workflow efficiently via phone and Bloomberg Instant Messaging.
• Ensure account security and protect sensitive financial data.

Client Engagement & Training

• Guide clients on product setup, platform navigation, and functionality.
• Deliver training and onboarding sessions to ensure clients maximize Bloomberg’s capabilities.
• Support a globally distributed team serving clients in over 18 languages.

Training & Career Development

New hires participate in an 8-week immersive training program, covering:

• Bloomberg products and services
• Financial markets overview
• Troubleshooting and hardware/software setup
• Client workflow support

Bloomberg supports continuous career growth, offering opportunities in:

• Technology Services & Solutions
• Analytics & Sales
• Data and Compliance
• Enterprise Technology & Advanced IT

Candidate Requirements

Essential:

• Bachelor’s degree or equivalent experience
• Fluency in French and English (verbal and written)
• Strong customer service skills for live support environments
• Interest in finance and technology
• Ability to learn and retain new technical skills
• Strong problem-solving, multitasking, and independent work capability

Desirable:

• Experience in client-facing roles
• Familiarity with data privacy, cybersecurity, and information management
• Understanding of software/hardware troubleshooting
• Curiosity to research and resolve technical issues effectively

Visa & New Entrant Sponsorship

Bloomberg provides UK Skilled Worker Visa sponsorship under New Entrant criteria. Candidates may qualify if they:

• Are under 26 at application date
• Are completing a UK-recognised professional qualification
• Are working towards full registration or chartered status with a relevant professional body
• Recently held Student route permission (within 2 years)
• Recently held Graduate route permission (within 2 years)
• Work Schedule & Additional Info
• Full-time start in January or April 2026
• Occasional weekends or bank holidays may be required (with weekday off in lieu)
• Bloomberg fosters a culture of innovation, inclusion, and professional development

Why Bloomberg

At Bloomberg, you will:

• Work in a fast-paced, globally influential environment
• Receive comprehensive training and ongoing career development
• Gain exposure to financial markets, technology solutions, and client support expertise
• Join a diverse and inclusive workforce, where your contribution is valued